Vendor Operations Lead — Onboarding & Performance

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading food delivery service in APAC seeks an experienced Program Manager based in Kuala Lumpur. The role involves managing vendor onboarding and performance, developing scalable processes, and collaborating with cross-functional teams to ensure operational excellence. Ideal candidates should have over 5 years in program management or operations and be skilled in data analysis. This position offers benefits including medical, dental, and lifestyle allowances.

Benefits

Medical coverage

Dental coverage

Corporate allowance

Lifestyle allowance

Qualifications

• 5+ years of experience in program management or operations.
• Strong understanding of program management methodologies.
• Ability to analyze data for decision-making.

Responsibilities

• Manage onboarding and incubation for new vendor partners.
• Drive improvements in vendor performance.
• Collaborate with cross-functional teams for operational excellence.

Skills

Program management

Process optimization

Data analysis

Cross-functional team management

Service operations

Job description

A leading food delivery service in APAC seeks an experienced Program Manager based in Kuala Lumpur. The role involves managing vendor onboarding and performance, developing scalable processes, and collaborating with cross-functional teams to ensure operational excellence. Ideal candidates should have over 5 years in program management or operations and be skilled in data analysis. This position offers benefits including medical, dental, and lifestyle allowances.