The Chief Marketing Officer provides visionary leadership for all marketing, communications, digital, and fundraising strategies across World Vision Malaysia. As a senior executive, the CMO shapes national brand perception, builds long-term donor engagement, and drives high-level innovation to grow organizational impact. The CMO is a key member of the Leadership Team and strategic advisor to the CEO and Board.
KEY RESPONSIBILITIES
- Vision & Strategic Direction
- Set long-term vision for brand, storytelling, public engagement, and donor growth.
- Align marketing strategy with WVM’s national strategy, global partnership priorities, and multi-year impact goals.
- Serve as the organization’s public-facing brand champion.
- Provide visionary leadership for marketing, communications, and fundraising.
- Build a culture of innovation, excellence, and service across the organization.
- Serve as a spiritual leader within the organization, nurturing faith alignment and reinforcing World Vision’s Christian identity through words, example, and decision-making.
- Support the CEO in cultivating a spiritually grounded executive culture rooted in humility, prayer, and mission-driven leadership.
- Encourage spiritual formation within teams and champion values-based leadership across all levels.
- Partnership & Stakeholder Leadership
- Lead strategic engagement with high-level corporate partners, donors, ambassadors, media, and government stakeholders.
- Represent WVM in national and regional forums, conferences, and collaborative platforms.
- Champion digital innovation, data analytics, automation, and omni-channel supporter journeys.
- Drive organizational readiness for future trends in fundraising and public engagement.
- Revenue & Growth Accountability
- Accountable for achieving multi-year revenue growth targets and diversifying fundraising channels.
- Oversee forecasting, budgets, and investment strategies for marketing & fundraising.
QUALIFICATIONS & EXPERIENCE
- Bachelor’s or Master’s degree in Marketing, Business, Communications, or related field
- Minimum 15+ years senior leadership experience, with significant marketing, communications, or fundraising expertise.
- Proven ability to lead large teams and drive transformative strategies.
- Experience engaging Board-level stakeholders and national-level partners.
CORE COMPETENCIES
- Executive leadership
- Strategic foresight
- National-level brand stewardship
- Innovation & digital transformation
PERFORMANCE INDICATORS
- Long-term revenue growth and channel diversification
- National brand recognition and reputation strengthening
- Multi-year strategic milestones achieved
- High-value partnerships formed and renewed
- Organizational digital maturity and innovation adoption
- Leadership effectiveness and culture-building impact