Operations Team Lead | Performance & Safety Coach

TONA INTERIOR; Alor Setar; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading interior design company in Alor Setar, Malaysia, is looking for a skilled manager to supervise staff, ensure operational efficiency, and maintain customer relations. The ideal candidate will have excellent leadership abilities, experience with Microsoft Office, and strong communication skills, particularly in Bahasa Malaysia. This role includes performance monitoring and compliance with safety standards.

Qualifications

• Proven experience as a manager or team lead.
• Ability to motivate and guide staff effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Supervise and guide staff to achieve performance targets.
• Monitor workflow efficiency and ensure operational standards.
• Track KPIs and prepare performance reports.
• Respond to customer concerns promptly and professionally.
• Enforce compliance with safety protocols.

Skills

Leadership

Performance Management

Problem-Solving

Customer Relations

Bahasa Malaysia

Tools

Microsoft Office

Job description

A leading interior design company in Alor Setar, Malaysia, is looking for a skilled manager to supervise staff, ensure operational efficiency, and maintain customer relations. The ideal candidate will have excellent leadership abilities, experience with Microsoft Office, and strong communication skills, particularly in Bahasa Malaysia. This role includes performance monitoring and compliance with safety standards.