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Assistant Manager à Malaisie

Customer Service Team Lead - English

Teleperformance

Bayan Lepas
Sur place
MYR 60 000 - 80 000
Il y a 30+ jours
Je veux recevoir les dernières offres d’emploi de Assistant Manager

Customer Service Team Lead - Malay

Teleperformance

West Coast Division
Sur place
MYR 60 000 - 80 000
Il y a 30+ jours

Customer Service Team Lead - Cantonese

Teleperformance

West Coast Division
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours

Customer Service Team Lead - Cantonese

Teleperformance

George Town
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours

Landscape Supervisor

Genting Malaysia

Genting Highlands
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours
discover more jobs illustrationDécouvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenant

Lead Landscape Supervisor: Drive Crew & Quality

Genting Malaysia

Genting Highlands
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours

FRONT OFFICE SUPERVISOR

Genting Malaysia

Genting Highlands
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours

Customer Service Team Lead - Malay

Teleperformance

Malaisie
Sur place
MYR 50 000 - 70 000
Il y a 30+ jours
HeadhuntersEntrez en contact avec des chasseurs de têtes pour postuler à des offres similaires

Customer Service Team Lead: Mentorship, Strategy & Growth

Teleperformance

Malaisie
Sur place
MYR 50 000 - 70 000
Il y a 30+ jours

SIAR Change Analyst — PLM & Cross-Functional Lead

BROOKS AUTOMATION

Johor
Sur place
MYR 70 000 - 90 000
Il y a 30+ jours

DC Supervisor / Senior

Boston Scientific

George Town
Sur place
MYR 40 000 - 60 000
Il y a 30+ jours

Garment Manufacturing General Manager – SEA Leader

LAWSGROUP

Malaisie
Sur place
MYR 300 000 - 400 000
Il y a 30+ jours

Finance Supervisor - FP&A

Renesas Electronics

Kuala Lumpur
Hybride
MYR 80 000 - 120 000
Il y a 30+ jours

Senior Supply Chain Team Lead - Ops & Compliance

SBM Offshore

Kuala Lumpur
Sur place
MYR 80 000 - 120 000
Il y a 30+ jours

Supply Chain Team Lead - BAS Manager

SBM Offshore

Kuala Lumpur
Sur place
MYR 80 000 - 120 000
Il y a 30+ jours

Supply Chain Senior Team Leader

Bp Business Service Centre Asia Sdn. Bhd.

Kuala Lumpur
Sur place
MYR 150 000 - 200 000
Il y a 30+ jours

Sports Department Manager (Decathlon Melaka Sentral)

Decathlon Malaysia

Hang Tuah Jaya Municipal Council
Sur place
MYR 200 000 - 250 000
Il y a 30+ jours

APAC GCPO Team Leader: Lead Customer & Partner Excellence

eBay

Malaisie
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours

GCPO APAC Team Leader

eBay

Malaisie
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours

Technician Team Lead (TOPPEN Shopping Centre)

IKEA

Johor Bahru
Sur place
MYR 45 000 - 60 000
Il y a 30+ jours

Southern Indiana General Manager

Chicken Ayres, LLC dba Zaxbys

Kuala Lumpur
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MYR 329 000 - 359 000
Il y a 30+ jours

Coal Hauling & Coal Processing Plant Supervisor

TechConnect

Papan
Sur place
MYR 40 000 - 60 000
Il y a 30+ jours

Fast Casual General Manager

Chicken Ayres, LLC dba Zaxbys

Kuala Lumpur
Sur place
MYR 60 000 - 80 000
Il y a 30+ jours

Furniture Product & Industrial Design Lead (SolidWorks)

JAC Recruitment

Kuala Lumpur
Sur place
MYR 100 000 - 150 000
Il y a 30+ jours

Senior Associate Hub Labeling Manager

Pfizer

Kuala Lumpur
Hybride
MYR 60 000 - 80 000
Il y a 30+ jours

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Customer Service Team Lead - English
Teleperformance
Bayan Lepas
Sur place
MYR 60 000 - 80 000
Plein temps
Il y a 30+ jours

Résumé du poste

A global customer service provider is seeking a Customer Service Team Lead in Penang, Malaysia. In this role, you will provide mentorship to your team, lead them through transitions, and deliver projects with quantitative analysis while advocating for an excellent user experience. Candidates should have a Bachelor's degree and at least 2 years of people management experience.

Qualifications

  • Significant experience in a complex fast-paced environment.
  • Minimum 2 years of prior relevant people management experience.
  • Strategic thinker with strong analytical skills.

Responsabilités

  • Provide mentorship and guidance to team members.
  • Lead a high-performing team through transitions.
  • Establish team goals and strategies for execution.
  • Deliver projects involving quantitative analysis.
  • Identify actionable insights to influence team strategy.
  • Advocate for users within the market.

Connaissances

Proficiency in English (spoken and written)
Analytical and creative problem-solving
Excellent written and verbal communication
People management experience
Passion for user experience

Formation

Bachelor Degree
Description du poste
Overview

We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.

Qualifications
  • Bachelor Degree preferred.
  • Proficiency in English (spoken and written).
  • Significant experience in a complex fast paced environment.
  • Minimum 2 years of prior relevant people management experience.
  • Strategic thinker with strong analytical and creative problem-solving skills.
  • Excellent written and verbal communication skills.
  • Passion for ensuring an excellent user experience.
Responsibilities
  • Provide mentorship, guidance and career development to members of your team.
  • Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
  • Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
  • Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
  • Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
  • Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
  • Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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