Client Success Manager à Grande-Bretagne

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round8 talent search

london, United Kingdom

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23.05.2025

07.07.2025

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We’re Hiring: Customer Success Director – Retail & Luxury Clients for aglobal marketing technology company combining AI, data, and omnichannel platforms to help brands grow smarter and connect with customers more effectively.

This is a brilliant role for someone who’s worked closely with email service providers (ESPs) and customer data platforms (CDPs)—someone who knows how to turn customer data into meaningful marketing outcomes.

? You’ll need:

• 7+ years in a senior digital marketing or CRM position
• Proven experience using ESPs and CDPs in a retail or ecommerce setting
• A track record of managing large client accounts and growing revenue
• A clear understanding of omnichannel marketing strategy
• Confident communication skills with senior-level stakeholders
• Comfortable leading delivery across cross-functional teams

? The role:

• Leading client relationships and campaign delivery
• Collaborating with strategy, tech, and data leads
• Shaping marketing and CRM programmes across digital channels
• Driving satisfaction, retention, and growth
• Based in London, with regular hybrid working at client and team offices

If you're someone who knows the ins and outs of customer data, marketing platforms, and building high-trust client relationships—we’d love to connect.

We are looking to fill this role asap. Please apply here with your CV.

#CustomerSuccess #MarketingTechnology #RetailMarketing #ESP #CDP #CRMJobs #LondonJobs