Project Manager / Client Success Lead

ViDesigns Ltd; Chiswick; Remote; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Project Manager / Client Success Lead to drive projects forward and ensure client satisfaction. This role is hands-on and fast-paced, focusing on clear communication and proactive problem-solving. You will be the main point of contact for clients, translating their requests into actionable tasks for the design and development team. If you thrive in a remote environment and enjoy managing multiple projects simultaneously, this opportunity offers a chance to work with innovative SaaS and tech teams, delivering exceptional design solutions without the constraints of traditional timelines. Join a forward-thinking agency that values agility and creativity.

Qualifications

• 2–4 Jahre Erfahrung im Management von Web- oder Digitalprojekten.
• Starke Kommunikationsfähigkeiten und proaktive Problemlösungskompetenz.

Responsibilities

• Hauptansprechpartner für Kunden sein und klare Aufgaben für das Team übersetzen.
• Priorisieren von Arbeiten über mehrere laufende Projekte hinweg.

Skills

Projektmanagement

Kommunikationsfähigkeiten

Webdesign-Prozesse

Proaktive Problemlösung

Detailorientierung

Tools

Notion

Slack

Figma

Webflow

Job description

We’re looking for a Project Manager / Client Success Lead to keep projects moving, clients happy, and the team focused. This isn’t a corporate PM role—it’s hands-on, fast-moving, and all about clear comms, good judgment, and staying one step ahead.

You’ll manage client communication, scope tasks clearly, keep our unlimited design/dev pipeline flowing, and make sure nothing slips through the cracks.

What you’ll do

• Act as the main point of contact for clients
• Translate client requests into clear tasks for the design/dev team
• Prioritise work across multiple ongoing projects (unlimited plan style)
• Run async updates or calls with clients to keep things aligned
• Spot scope creep or delays early and address them
• Keep everything organised in Notion and Slack

Must-haves

• 2–4 years of experience managing web or digital projects
• Great communicator—written and verbal
• Strong grasp of web design/dev processes (especially Figma + Webflow handoffs)
• Proactive—doesn’t wait for instructions, finds solutions
• Detail-oriented but flexible with fast-moving priorities
• Comfortable in a fully remote async environment

Nice-to-haves

• Experience in an agency or similar client-facing environment
• Familiarity with Webflow and design tools like Figma
• Understanding of conversion-focused websites (especially in SaaS or tech)

About us
We’re a Webflow agency working with SaaS, tech, and ed-tech teams. Clients work with us through unlimited design & Webflow plans, and we move fast—sometimes daily iterations. No bloated timelines or 40-page specs—just clean work, sharp thinking, and a clear process.