Jobs in London, United Kingdom

Responsible for supporting the RMS Revenue Managers and Leadership team with inventory management and rate loading across all Revenue Management systems, as well as for preparation of weekly sales strategy packets and incoming audit files across applicable properties as directed. Provides tracking and analysis when requested and audits the systems to ensure correct set up and distribution.

SCOPE

This role provides tactical support with Revenue Management systems and tasks, across all brands/hotels participating in the RMS solution, as directed by the leadership team.

This role provides support across the RMS portfolio in the deployment of key MI initiatives and system changes and works to execute market-wide strategies or promotions by specific deadlines.

Location requirements: Contracted from London Regional Office however is a field-based role and therefore supports 100% remote working.

Language Requirements:High proficiency (speaking, reading and writing) in English is required. Multi language capability would be

viewed as a bonus given the international nature of the business.

Travel Requirements: Up to 15% business travel may be required.

CORE ACTIVITIES

KEY RESPONSIBILITIES:

Expected Contributions

• Perform basic tasks: training, analysis, auditing, research, report generation and software integration, including the preparation and initial analysis of weekly sales strategy packs.
• Respond to, solve and make decisions on standard/routine business requests with limited risk.
• Responsible for own work, with limited supervision following onboarding period, and contributing to team, department and/or business results.
• Assist more senior associates in achieving business results by:
  • Utilising technical knowledge and skills to enhance business processes.
  • Establishing priorities for self, and where appropriate, others.
  • Allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
  • Perform general office duties (e.g., rate loading, month end reports, filing, sending emails, typing, copying, corporate rate loading).
  • Produce reports in response to internal and external requests for data.
• Demonstrate an awareness of personal strengths and areas for improvement and act independently to improve and increase skills and knowledge.
• Perform other duties as appropriate to the business.

Specific Expected Contributions (including duties and responsibilities)

• Understand and deliver against MI revenue management initiatives and philosophies at all times.
• Support the RMS Revenue Managers and Senior Team in overseeing and co-ordinating the revenue management functions and inventory strategy for hotels across all brands, in alignment with agreed core deliverables.
• Conduct remote systems diagnostics audits and provide consistent recommendations.
• Deliver training to various team members at contracted properties, ensuring hotel responsibilities are clear and manageable.
• Deliver ad-hoc revenue services as required.
• Utilise Marriott’s Revenue Management Systems, Processes and Tools to ensure that revenue and profit are maximised.
• Analyse competitive performance using market share tools and discuss recommendations with the senior leadership team who will then present to hotel teams.
• Alongside the senior team, conduct weekly Sales Strategy calls with General Manager and key property staff to educate and evaluate pricing and inventory strategies.
• Ensure that the hotel(s) sales strategies are effectively implemented in the inventory systems, managing room authorisations, rates and restrictions.
• Ensure compliance and participation in relevant eCommerce channels.
• Execute pricing through High Performance Pricing, to include promotions, programs, and packages. Ensures compliance and participation in company promotions and digital channels, completing set up in HPP, eFast and Opera PMS.
• Ensure retail rates are evaluated through One Yield’s Retail Pricing Optimizer and updated based on changes in demand, product, or competitive positioning
• Ensure retail price parity is executed across all booking channels and ensure that the Hotel(s) sales strategies are effectively implemented in the reservation system and the inventory systems.
• Ensures that technical questions relating to reservations and property management systems are escalated to the correct support desk in a timely manner.
• Updates weekly/monthly tracking for promotions, special events and key segments to support deeper analysis of performance
• Effectively communicate brand specific revenue management philosophies as they pertain to One Yield recommended strategies.
• Communicate brand philosophies to the on-property staff, ensuring understanding and monitoring compliance where appropriate.
• Communicate and educate the hotels on rational pricing, competitive positioning and restrictions as recommended by Marriott’s Revenue Management Systems.
• Perform ad-hoc revenue tasks and analysis as directed by RMS Senior Leadership team.

CANDIDATE PROFILE

EDUCATION & EXPERIENCE

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major. No work experience required, although experience of the hotel industry in some format would be advantageous.

SKILLS & KNOWLEDGE

Building Successful Relationships – is able to develop constructive and cooperative working relationships with others and maintain them over time. Develops and manages internal key stakeholder relationships Understands the distinction between managed and franchise owners/operators and is able to seamlessly provide support to all levels of the business.

Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.

Executing on a Strategy - taking a predetermined strategy and supporting the execution of that strategy.

Communicating Information Timely - Informing and/or updating other team members on relevant information in a timely manner.

Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.

Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process.

Intermediate Computer Skills – Utilizing the internet for job related search and information.Intermediate or higher mastery level of Microsoft Excel and Powerpoint.

Job Specific Computer Skills – MS Office applications essential. Marriott systems (MARSHA, Opera PMS and Opera S&C, HPP, MarRFP, eFast, MRDW, One Yield) would be advantageous but not necessary.

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Mathematics - Using mathematics to solve problems. The ability to add, subtract, multiply, or divide quickly and correctly.

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

• Job Identification 25194883
• Job Category Owner & Franchise Services
• Posting Date 12/05/2025, 06:00 PM
• Job Schedule Full time
• Locations Barnard's Inn 86 Fetter Lane, London, London, EC4A 1EN, GB