Business Analyst jobs in United Kingdom

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Here at Human Appeal we have an exciting opportunity for a Senior Business Analyst to join our team based in Cheadle, Greater Manchester. You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary of £41,650 - £56,350 per annum depending on experience.

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

As Senior Business Analyst, the successful candidate will play an integral role in supporting the organisation's ongoing digital transformation programme by identifying, analysing, and documenting business needs and processes across global functions. Working within the Systems & Development team, the post holder will bridge the gap between technology and business operations, ensuring that system and process improvements align with the charity's strategic goals. The role will also support the successful delivery of system implementations, enhancements, and continuous improvement initiatives across the organisation.

We are ideally looking to appoint somebody immediately to this role.

• 35 days of Leave
• Matched pension contribution
• Employee discounts and memberships
• Access to wellbeing hub
• Prayer facilities
• Opportunity to really make a difference!

1. Business requirements are captured, documented, and signed off effectively across projects
2. Process improvement opportunities identified and implemented
3. High stakeholder satisfaction with analysis outputs and project outcomes
4. Contribution to the successful delivery of digital projects on time and within scope
5. Systems changes and enhancements adopted successfully by end users
6. Improved data quality, accessibility, and reporting aligned with organisational needs

• Education
• Degree in Business, Information Systems, or related field (or equivalent experience)
• Business Analysis Certification (e.g., BCS BA diploma, IIBA, or similar)
• Salesforce certifications (e.g., Salesforce Administrator or Salesforce Business Analyst) are desirable.
• Experience
• 3-5 years' experience as a Business Analyst (ideally in a global or cross-functional environment)
• Experience delivering business analysis for digital transformation, ideally within not-for-profit or mission-driven organisations is an advantage
• Demonstrable track record of supporting digital change initiatives, including system implementations or upgrades
• Strong analytical and problem-solving skills, with a methodical approach to gathering and documenting business requirements
• Excellent communication and interpersonal skills, with the ability to influence and build relationships across a wide range of stakeholders
• Experience with process mapping, business process reengineering, and workflow optimisation.
• Familiarity with Agile, Scrum or other iterative delivery methodologies
• Ability to manage multiple tasks and priorities across concurrent projects
• Comfortable working with ambiguity and translating complex needs into clear, actionable plans
• Computer skills
• Proficient with business analysis and documentation tools (e.g., Visio, Lucidchart, Confluence, Jira, Trello)
• Strong understanding of CRM, ERP, or HRIS systems (e.g. Salesforce, Dynamics, etc.)
• Strong MS Office skills (Excel, PowerPoint, Word)
• Familiarity with data structures, reporting tools, and integration concepts beneficial
• Languages
• Fluent written and spoken English is essential.
• Additional languages such as Arabic, or Urdu are desirable.

Passionate and knowledgeable about the international development sector

This would be an ideal role for an experienced Senior Business Analyst looking to make a difference in a rewarding role within the Charity Sector!

We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis so for the best chance of success please click 'apply' today to become our Senior Business Analyst - we would love to hear from you.

Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time.

We have a high staff satisfaction rating of 4.5 out of 5 on Glassdoor! Here's why:

"We are faith-based but not faith-specific. We have faith in all of humanity and believe we can achieve great things when we work together. So, come and be part of a dynamic global charity where we celebrate our differences, as well as our common humanity"

Dr Mohamed Ashmawey

"At Human Appeal, each one of us has the opportunity to influence others. If you are prepared to challenge yourself there are no limits, so come and make it happen!"

Simon, Systems and Reporting Manager

"I have been working at Human Appeal for many years! I believe in the cause we are working for. I believe in the charity sector and I believe in the reward we get for helping our fellow human beings in desperate need"

Insaf, Finance Lead

"Working as a fundraiser, every day is different. It can be challenging, but when you're working tirelessly and raising funds to help those in need, it's an amazing feeling"

Adnan, Fundraising Coordinator

"I saw an opportunity to assist in helping people across the world with the excellent work Human Appeal carries out. I enjoy working with so many talented people in a fast-moving environment"

Steve, Procurement Manager

• Safeguarding bright futures for more than 22,000 vulnerable orphans in 9 countries. Our one-to-one sponsorship programme has a built-in school attendance requirement while covering the cost of food, housing, medical care, and learning materials.
• Pioneering technologically innovative infrastructure projects in Pakistan, like designing and building a 25-km embankment on the Chenab River in Pakistan. Protecting an entire community from being washed away, the embankment has held back the floods each year, including Pakistan's worst flooding in a decade during its last monsoon season.
• Protecting the health of mothers and their children in war-torn Syria by running the only free maternity hospital in Idlib, Syria. By offering free medical care to vulnerable mothers and children, our staff at Al Imaan Hospital providing life‑saving care to 100,000 patients every year.
• Quenching the thirst for the 2 million residents of the Gaza Strip by working with UNOCHA to purify Gaza's water network. And now, our newest project involves building a large-scale desalination plant to provide daily access to clean water for 60,000 people across Gaza.
• Recovering lost livelihoods for vulnerable farmers in Gaza by planting 80,000 olive trees since 1991. The farming project provides each farmer with 30-40 prime olive trees so they can establish a vibrant, sustainable crop that yields not just food but income for generations.
• Restoring safe and secure residential spaces in Syria, like the construction of a new town with 1,000 newly constructed homes in Al Zahoor.

COME AND JOIN THE FAMILY - click 'apply' today!