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Mitie Group plc.
Pensions Deputy Administration Manager
Job summary
A leading financial services firm is looking for a Pensions Deputy Administration Manager in the North East. The successful candidate will lead a pensions administration team, ensuring high-quality service delivery and compliance with legislative standards. This hybrid role requires expertise in DB pensions administration, strong leadership skills, and proficiency in Microsoft Office. Responsibilities include leading projects, monitoring performance, and maintaining client relationships. Candidates should have a solid understanding of pensions legislation and experience in team management.
Qualifications
- Expert knowledge of DB pensions administration processes.
- Strong understanding of pensions legislation.
- Proven experience in team supervision and workflow management.
Responsibilities
- Lead annual and ad-hoc pension projects.
- Review work quality and accuracy across the team.
- Maintain client relationships and ensure legislative compliance.
Skills
Education
Tools
Tyne and Wear, North East | Excellent | Posted yesterday
- Job Title: Pensions Deputy Administration Manager
- Contract Type: Permanent
- Location: Tyne and Wear, North East
- Job Base: Hybrid
- Salary: Excellent
- Reference: V-108670
- Contact Phone: 020 7293 7022
- Job Published: 22/12/2025 11:42
We are seeking a Deputy Administration Manager to join a pensions administration team, delivering high-quality services to trust-based defined benefit (DB) pension schemes. This role combines technical expertise with leadership and client-focused service, supporting the efficient management of scheme-based administration.
About the role
- Lead and oversee annual/ad-hoc pension projects (e.g. renewals, benefit statements, increases)
- Review and monitor work quality, accuracy, and SLA compliance across the team
- Support performance management through appraisals, mentoring, and workflow oversight
- Maintain client relationships and ensure service delivery aligns with legislative standards
- Prepare and issue billing, manage internal schedules, and maintain compliance logs
- Deputise for Administration Managers and contribute to strategic meetings
About you
- Expert knowledge of DB pensions administration (leavers, retirements, transfers, deaths)
- Strong understanding of pensions legislation and regulatory frameworks
- Proven experience in team supervision, performance monitoring, and workflow management
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Strong numerical aptitude and effective management skills
- Experience in third-party pensions administration or non-process-driven in-house roles
- Presentation skills for client pitches and trustee meetings
- Commercial awareness and business insight
- Minimum grade B/6 in Maths and English GCSE (or equivalent)
- Progression in pensions qualifications (e.g. CPC, QPA, DPC, RPC, APMI) is desirable
Please quote reference 108670
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