Administration jobs in Gran Bretaña

This is an exciting and proven role within the Administration service and is dependent on the post-holder having strong communication, leadership, organisational and excellent administrative skills. The post-holder will supervise, allocate and monitor administration tasks and distribution of work to other members of the administration team ensuring the administration team delivers a high quality and comprehensive administration service. The post holder will also share their administration knowledge and skills, and will also be a key player in supporting and actioning administration tasks by undertaking general administration duties within the requirement of the team. The post-holder will work closely with the Administration Manager of the Business Unit and the Clinical Management Team within NHS Talking Therapies service.

We are Navigo, a social enterprise that provides mental health services to the NHS and beyond, delivering support that we would be happy for our own family to use.

The post-holder will coordinate and supervise a team of different grades of administrators, ensuring robust supervision and operational procedures are in place and taking operational responsibility for them and for the allocation of work.

The post-holder will be responsible for maintaining up-to-date knowledge of the full range of administrative and Navigo policies, processes and procedures acquired through training and relevant experience.

The post-holder will undertake any other general administrative duties within the requirements of the team.

The post-holder will be instrumental in the ongoing development of the electronic system and processes and pathways relative to area of service.

The post-holder will undertake any other relevant duties required from time to time as requested by Management which correspond to the general character of the post and are commensurate with the level of responsibility.

• Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
• RSA/OCR Grade III Typing/Word
• Processing standard
• Able to demonstrate knowledge, experience and training
• ECDL Qualification
• Supervisory trained

• Maintaining databases and spreadsheets
• Previous NHS secretarial/administrative experience and knowledge of hospital administration procedures
• Previous experience at working at Secretary/Administration level with supervisory responsibilities
• Proven ability to direct and lead staff
• Experience/willingness to undertake training in use of electronic systems
• Experience of both leading and working within an administrative team

• Maintaining databases and spreadsheets
• Previous NHS secretarial/administrative experience and knowledge of hospital administration procedures
• Previous experience at working at Secretary or Administration level with supervisory responsibilities
• Proven ability to direct and lead staff
• Knowledge of mental health services
• Working knowledge of CPA
• Knowledge of hospital administration
• Converants with the Data Protection Act 1998

• Ability to communicate at all levels
• Excellent customer service skills with the experience and ability to deal with telephone enquiries from other agencies, service users, their families and carers as well as mental health professionals
• Ability to minute complex clinical meetings
• Diary management skills
• Confident and approachable
• Adaptable and flexible in approach to working practice
• Initiative and proactive approach
• Ability to work under pressure
• Excellent IT skills: Word, Excel, Powerpoint, Publisher & Outlook
• Active and effective team member
• Willingness to undertake further training as required

This post is subject to The Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pleasenote: Whilst we value all applications, if we believe an application to be AI-generated, we will use a checking tool and may reject any application that has been automatically generated.

Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net