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Virtual Travel Consultant
Job summary
A travel planning firm in Edinburgh is seeking a Virtual Travel Consultant to assist clients in arranging travel experiences. The role involves discussing clients' travel preferences, supporting reservations, and ensuring effective communication throughout the planning process. Candidates should possess strong organizational skills and be comfortable working independently in a remote environment. A passion for travel and customer service is essential. This position offers flexible remote work and resources for professional growth.
Benefits
Qualifications
- Strong verbal and written communication skills are essential.
- Ability to stay organized while managing multiple clients is required.
- Comfortable using digital tools, email, and online systems.
Responsibilities
- Discuss travel goals and preferences to determine suitable options.
- Assist in building trip outlines that match client expectations.
- Coordinate travel bookings including lodging, transportation, and activities.
- Respond to inquiries, adjustments, and informational requests.
- Communicate with travel partners for availability and coordination.
- Provide clients with confirmations, itineraries, and destination information.
- Verify accuracy and clarity of all travel details.
Skills
Join to apply for the Virtual Travel Consultant role at Viajemos solas pero en Grupo located in Edinburgh, Scotland, United Kingdom.
We are seeking a proactive and organized Virtual Travel Consultant to assist clients with planning and arranging travel experiences while working remotely. In this role, you will gather client preferences, research options, support booking processes, and provide ongoing communication to ensure a smooth travel planning experience.
- Client Needs Assessment: Discuss travel goals and preferences to determine suitable options.
- Customized Itinerary Support: Assist in building trip outlines that match client expectations.
- Reservation Assistance: Coordinate travel bookings including lodging, transportation, and activities.
- Customer Support: Respond to inquiries, adjustments, and informational requests.
- Vendor Interaction: Communicate with travel partners as needed for availability and coordination.
- Document Handling: Provide clients with confirmations, itineraries, and destination information.
- Quality Review: Verify accuracy and clarity of all travel details.
- Strong verbal and written communication skills.
- Ability to stay organized while managing multiple clients.
- Comfortable using digital tools, email, and online systems.
- Ability to work independently in a remote setting.
- Interest in travel planning and service‑based work.
- Multilingual skills welcome but not mandatory.
- Remote work flexibility.
- Access to industry‑related training and development.
- Support resources and planning tools.
- Positive and collaborative team culture.
Seniority level: Not Applicable
Job function: Management and Manufacturing, Industries: Travel Arrangements
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.