Customer Service jobs in United Arab Emirates

At INGOT, we believe in building high-performing teams where everyone is in the right seat – not just filling a role, but thriving in it. Our approach emphasizes in getting the right people in the right positions to drive business growth and success.

Here’s what that means for YOU:

• You’ll excel at what you do because you’re in a role that aligns with your skills and passions
• You’ll be aligned with our core values - High Ethics, Commitment and Innovation – we’re looking for team members who get it, want it, and have the capacity to do it
• We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission.

If you’re a high-energy, results-driven professional who’s ready to take on a role that matches your expertise and values, we’d love to connect! Check out the details below and see if this is the right fit for you.

Purpose of Role / Summary:

The Head of Business Development is responsible for driving business strategies, achieving organizational goals, supporting key initiatives, and ensuring the growth and success of wholesale operations. This role involves leading the business development efforts to expand market presence, build strategic partnerships, and identify new opportunities for growth and revenue generation.

Main Activities and Responsibilities:

• Hire and onboard a high-performing business development team with extensive experience in the industry to drive sales targets
• Develop and implement sales strategies to achieve and exceed targets and other business development goals
• Conduct market research to identify new sales opportunities
• Identify potential partnerships, local agents and IB’s to expand the company's market reach and drive sales growth
• Set, monitor, achieve ambitious sales targets, and ensure that business targets meet organizational expectations
• Supervise, train, and develop the business development team to maximize their sales potential and overall performance
• Implement effective sales techniques and tools, ensuring the business development team consistently meets or exceeds targets
• Clearly communicate the company's value proposition, technology, and procedures to external stakeholders to foster partnerships and drive sales
• Collaborate with internal teams to ensure exceptional customer service, effective retention
• Stay updated on daily financial market developments and identify new opportunities and suggest growth strategies to management
• Any other duties relevant to the role

Required Skills & Experience:

• Bachelor’s degree in business or a related field
• 10+ years of proven experience in Sales and business development, in FOREX/ CFD’s broker
• 5+ years of experience leading a team of Sales in the industry
• A strong track record of meeting or exceeding sales targets and objectives, with quantifiable achievements preferred
• Excellent managerial, communication and interpersonal skills
• Analytical and strategic thinking skills to identify business opportunities and trends
• Ability to build and maintain strong client relationships
• Networking and relationship-building skills to expand the company's client base
• Understanding of market dynamics and industry trends
• Familiarity with relevant technologies or trading platforms is a must

Further Info:

• Working days are Monday to Friday and hours 09:00 -18:00 (including lunch break)
• The role is in Dubai, UAE
• A competitive compensation package will be offered to the successful applicant which includes great benefits etc.