Customer Service jobs in United Arab Emirates

EY Digital Risk Consulting

Director Risk Consulting Digital Risk Energy Sector

EY is the leading Big4 professional services firm committed to shape the future with confidence. Fast pace of todays business cycle as well as the rapid developments in business operational and technological space present rapid growth opportunities as well as create uncertainties for todays business leaders and workforce. EY Digital Risk Consulting team is fully engaged with these developments that are rapidly reshaping the entire industries and economies leading to a redefining of their risk profiles.

Within MENA region EY is actively engaged with all sectors of the economy and actively supporting the vision of national leaderships especially in the GCC countries. EY is dedicated to help our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the Risk. Technology is a major component underpinning the transformation programs. EY Risk Consulting and especially the Digital Risk team is currently looking for scaling up the capabilities and the skills on hand to serve increasing demands of our clients in their sophisticated technology environments.

The opportunity

In your role as a Director with EY MENA Risk Consulting you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will be based in Abu Dhabi and contribute to our account centric growth strategy focusing on issuebased and competencydriven client needs. Thats what differentiates EY in the consulting marketplace.

For these reasons opportunities with Digital Risk practice led to tremendous career progression potential. You wont find a culture like this anywhere else so if you are looking to work with knowledgeable peopleoriented colleagues this is a great place to be.

Your key responsibilities

• You will help our clients evaluate and enhance their business; with a focus on managing the risk arising from ongoing technology developments and the resultant fastpaced changes in their business and operational processes.
• To make that happen you will need a strong team and internal network to leverage our intellectual property and lessons learned.
• Everything you will be involved in comes down to providing excellent customer service and guiding EY teams do the same. Whether it is working with multiple client teams advising the clients on Digital Risk related matters or actively working EY account teams and partners in business development activities across various sectors you will build strong relationships and become a trusted advisor to your clients.

Skills and attributes for success

• Providing guidance and knowledge participating in performing procedures focusing on complex judgmental and/or specialized issues related to technology related risks faced by our clients.
• Demonstrating a thorough understanding of emerging technologies complex information systems and the clients business / industry.
• Maintaining and enhancing relationships with client management managing expectations around effectively delivering the engagements with successful closure and timely collections.
• Demonstrating excellent project management skills inspiring teamwork and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services.
• Focussing on the importance of coaching and developing teams and colleagues by taking their ideas and giving them the knowledge skills and opportunities they need to deliver.
• Bringing energy and ambition to identify and manage business development opportunities.

To qualify for the role you must have.

• Proven track record of success in the MENA/GCC region with key clients in the Energy sector.
• A masters degree in computer science information systems or a related discipline. Alternatively a degree in business accounting or finance with additional IT qualifications.
• Masters degree will be preferable.
• Minimum ten 10 years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm or as a senior digital risk management executive of an Energy company or comparable experience as an IT/IS expert.
• Relevant experience areas include a combination of Digital Risk Management Business Continuity Management IT Disaster Recovery Management Crisis Management Third Party Risk Management Technology Compliance Management Technology Asset Management Mobile Technology Cloud Security Emerging Technologies (Robotics IoT Cloud and Blockchain) ERP Implementation Reviews and Controls (SAP Oracle MS Dynamics) Technical Controls Management for IT Systems and Networking technologies Data Analytics IT/Business Process & Controls Management IT/IS Internal Audit etc.
• Strong skills in project management team management and client service.
• Strong analytical interpersonal and communication skills.
• A willingness to travel to meet client needs.

Ideally you will also have

CISA CBCP CISSP IRM CISM and/or CIA certification is essential for longterm growth in the role; Based on an individuals professional background area of specialization or industry focus we recognize that other certifications credentials or experience may be more relevant than the listed certifications and therefore may be acceptable.

What we look for

• Highly motivated individuals with excellent problemsolving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator youll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.
• If you have a genuine passion for helping businesses achieve worldclass Digital risk management capabilities while working alongside some of the most knowledgeable individuals in the business then this role is for you.

What working at EY offers

We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. Plus we offer:

• International career: with a Big 4 firm in a multinational environment across MENA.
• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above please contact us as soon as possible.
Join us in building a better working world.

Apply now.

EY Shape the future with confidence

Required Experience:

Director