Customer Care Manager jobs in Singapore

Location: East-Central
Department: Sales
Employment Type: Full-Time

We are looking for a highly motivated and results-driven Sales Executive (Outdoor) to join our dynamic team. The ideal candidate will be responsible for driving revenue growth through a combination of farming (managing and growing existing accounts) and hunting (identifying and acquiring new business opportunities). This is a field-based role requiring extensive client interaction, relationship building, and market presence.

• Identify and pursue new business opportunities in assigned territory/market segment.

• Proactively prospect, generate leads, and secure new customers through cold calls, field visits, networking, and referrals.

• Conduct market research to identify potential clients and stay ahead of industry trends.

• Prepare and deliver compelling sales presentations and proposals to prospects.

• Manage and grow relationships with existing clients to maximize customer satisfaction and retention.

• Understand client needs and propose solutions that align with their business objectives.

• Regularly meet with key accounts to ensure continued engagement and identify upselling/cross-selling opportunities.

• Act as the main point of contact for escalations and ensure timely resolution of issues.

• Achieve or exceed monthly, quarterly, and annual sales targets.

• Maintain accurate records of sales activities, client interactions, and pipeline in the CRM system.

• Provide regular reports and market feedback to the Sales Manager.

• Collaborate with internal teams (marketing, operations, customer support) to ensure seamless service delivery.

• Proven experience in B2B sales, field sales, or a similar outdoor sales role.

• Strong track record in both hunting and farming.

• Excellent communication, negotiation, and presentation skills.

• Self-motivated, goal-oriented, and able to work independently.

• Familiarity with CRM software and MS Office tools.

• Ability to travel extensively within the assigned territory.

• Preferred knowledge of renovation related.