Customer Care Manager jobs in United States

Join Multiplier – Shape the Future of Global Hiring

About us:

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.

Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.

Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams.

Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.

We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.

The Opportunity

We grew our revenue by 2x this year and have been building a world-class sales org to help us scale in 2025 and beyond. As we scale even further, we're building a world-class sales team and are looking for a driven and experienced Outbound Account Executive to accelerate our footprint in the APAC market. This role is ideal for self-starters who excel at outbound prospecting and thrive in fast-paced environments. You will be instrumental in landing new accounts, driving revenue growth, and expanding our footprint within their region.

What You'll Do:

• Drive Revenue Growth: Consistently meet or exceed sales targets by prospecting, closing new business, and growing revenue within named accounts.
• Outbound Prospecting: Source and engage high-quality leads through cold outreach, networking, and attending industry events.
• Hunter Mentality: Proactively identify opportunities, navigate organizational structures, and strategically approach prospects to win new business
• Demo Delivery: Confidence in delivering high value demonstrations of our product to new prospects
• Pipeline Mastery: Manage your pipeline and accounts meticulously in Salesforce, ensuring accurate tracking of opportunities and forecasting.
• Client Relationships: Collaborate with customer success managers to onboard clients and ensure alignment with signed service agreements.
• Act as a Multiplier brand evangelist, representing the company at key industry events.

What You’ll Bring:

• Proven Success in Sales: 5+ years of B2B sales experience, with at least 2 years focused on outbound prospecting and consistently exceeding quotas.
• Nice-to-have: 2+ years of experience working with the EOR/ HR industry.
• Hunter Mentality: A track record of securing net-new logos and thriving in high-activity, outbound-focused sales roles.
• Industry Expertise: Experience selling to scaling tech companies and an established network of relevant contacts.
• Multithreading Experience: Proven ability to engage multiple stakeholders within mid-market or enterprise accounts.
• Organizational Excellence: Exceptional pipeline management, with a knack for “land and expand” strategies.
• Remote Work Savvy: Ability to thrive as a remote employee, working autonomously while collaborating effectively.
• Growth Mindset: A proactive problem solver with a passion for learning and adapting in a fast-growth environment.

About You

You’re a go-getter who thrives in a fast-paced, high-growth environment. You love the challenge of landing new accounts, growing your portfolio, and owning your book of business. You understand that sales is both an art and a science—leveraging systems, data, and storytelling to win deals. You’re highly accountable and creative, and have a relentless drive to succeed.

What We Offer:

• High-impact role with the chance to play a key role in a rapidly growing company.
• Autonomy in your role with full support from leadership.
• Full autonomy in your role, with the flexibility to work remotely.
• Work with a passionate, energetic, and diverse team.
• A compassionate, ambitious, and diverse team culture.
• Competitive benefits, recognition programs, and career development opportunities.
• Generous holiday policy.
• A company that genuinely invests in your professional success.

Equal Employment Opportunity

Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.