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Accident Investigation & Customer Support Officer @ Paya Lebar - SM09
Descripción de la vacante
A recruitment agency in Singapore is seeking a Customer Service Officer to handle vehicle damage reports through communication with customers. The role involves investigating damages, assessing repair costs, and managing accident reports. The candidate should have familiarity with office software, and experience in enforcement or collection is a bonus. A valid driving license is advantageous.
Formación
- Experience in enforcement or collection is a strong bonus.
- Class 3 or class 2B (and above) license is advantageous.
Responsabilidades
- Work with the customer on vehicle damage reports through calls, emails, or onsite visits.
- Investigate damages on vehicles and assess repair costs.
- Assist with accident reports and follow-ups.
- Help with vehicle recovery if required.
- Complete any other tasks assigned by the supervisor.
Conocimientos
- Working days: 5 days
- Working time: Mon to Fri 9am-6pm / 10am-7pm, Sat 9am-1pm / 10am-2pm (can choose)
- Salary range: $2500 - $2800
- Working location: Paya Lebar
- Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
- Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
- Assisting and managing accident reports and follow-ups.
- Assisting with the recovery of vehicles if required.
- Required to assist with any other tasks assigned by supervisor
- Strong familiarity in office productivity software and web technologies.
- Experience in this field will be a strong bonus (enforcement, collection, etc)
- Having class 3 or class 2B (and above) licence would be advantageous
WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte Ltd EA No: 14C7279
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.