Key Account Manager, Lubricant

CALDIC SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Caldic Singapore is seeking a driven Key Account Manager in the Industrial Solutions sector who thrives in a dynamic environment. This role includes new business development, key account management, and technical promotion, focusing on expanding market share while ensuring customer satisfaction. Candidates should have a solid technical background, strong commercial insights, and a passion for driving growth.

Qualifications

• Minimum of 5 years in Sales or Business Development.
• Proven experience in the distribution industry.
• Exceptional communication and interpersonal skills.

Responsibilities

• Develop and implement tactical plans to exceed sales quotas.
• Cultivate strong relationships with existing key accounts.
• Provide hands-on technical support and guidance.

Skills

Sales Drive

Relationship Skills

Technical Knowledge

Analytical Ability

Education

Bachelor’s degree in science or related qualifications in Chemicals

Tools

MS Office

CRM software

Job description

Position Overview

We are seeking a driven, proactive Key Account Manager to join our team in the Industrial Solutions sector. This role is pivotal in driving aggressive business growth by hunting for new business opportunities and building a solid pipeline of prospective clients, alongside strengthening relationships with our key accounts.

We’re looking for someone with a strong commercial mentality who thrives in a dynamic environment and has the technical expertise and insights to act as a trusted advisor to our customers.

As a Key Account Manager, your focus will be on expanding our market share by identifying new customers, actively pursuing leads, and converting them into long-term partnerships. In addition to growing new accounts, you will also provide valuable technical guidance to existing customers ensuring Caldic and our Principals’ products are effectively positioned in the market.

This is an exciting opportunity for a highly motivated individual who is passionate about generating new business, creating innovative solutions and maximizing our customers’ success.

Key Responsibilities:

New Business Development (40%):

• Strategically prospect and identify potential new business opportunities within the Industrial Solutions Lubricant & Petrochemicals sector, expanding our customer base and achieving ambitious growth targets.
• Develop and implement tactical plans to exceed sales quotas by relentlessly pursuing potential clients across assigned territories and verticals.
• Implement focused initiatives to capture new market share, moving quickly on leads and converting them into loyal customers.

Key Account Management & Relationship Building (60%):

• Cultivate strong relationships with existing key accounts, ensuring their ongoing satisfaction and identifying additional growth opportunities.
• Develop a deep understanding of customer needs and demonstrate how our portfolio can support and enhance their business objectives.

Management & Growth:

• Manage a diverse customer in lubricant and petrochemicals sectors, with a dedicated focus on increasing market share, cross-selling and upselling within the segment.
• Create, monitor, and refine a pipeline of new customers while strategically managing existing accounts to maximize value and profitability.

Technical Promotion & Support:

• Champion our Principals' and Suppliers portfolio through technical promotion, delivering product insights and training to customers.
• Provide hands-on technical support and guidance, positioning yourself as an industry expert and trusted advisor.

Market Representation & Networking:

• Actively represent Caldic and our Principals at industry events, networking opportunities, and trade shows to strengthen our brand presence.
• Stay informed on industry trends and competitor activities, leveraging this knowledge to refine our approach and maintain a competitive edge.

Performance Analysis & Reporting:

• Prepare and present regular reports on account performance, new business wins, and market trends.
• Collaborate with internal teams to ensure alignment on customer satisfaction and seamless project delivery.

Position Requirements & Key Abilities

• Education: Bachelor’s degree in science or related qualifications in Chemicals or related field.
• Experience: Proven experience in the distribution industry with a technical background and a minimum of 5 years in Sales or Business Development.
• Sales Drive: Strong commercial acumen with a track record of achieving or exceeding sales targets in a “hunter” sales role.
• Relationship Skills: Exceptional communication and interpersonal skills, with the ability to establish trust and rapport with customers.
• Technical Knowledge: Ability to effectively support product promotion, technical inquiries, and customer training.
• Analytical Ability: Strong problem-solving skills and the ability to analyze market and customer data to inform strategy.
• Travel: Willingness to travel within the assigned territory as needed to meet with customers.
• Tool: Proficiency in MS Office and CRM software.

Key Personal Attributes

• Customer-Oriented: Highly focused on customer satisfaction and relationship building.
• Results-Driven: Demonstrates a strong focus on achieving sales targets and driving growth through new customer acquisition.
• Industry Insight: Deep knowledge of the industry and the competitive landscape.
• Strategic & Tactical Selling: Skilled in both consultative selling and closing techniques to drive new business.
• Adaptable & Collaborative: Ability to work independently and collaboratively within a team.
• High Integrity: Demonstrates ethical decision-making and trustworthiness in all interactions.

About Caldic

Caldic is a growing global provider of added-value distribution solutions for the life and material sciences, active across 43 countries in Europe, Latin America, North America, and Asia-Pacific.

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions for the food, pharma, personal care, and industrial product formulation markets of the world. Our specialty ingredients and chemicals solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain.

To learn more about Caldic and our complete solutions offerings, visit www.caldic.com.