Telemarketer jobs in Malaysia
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English-Speaking Customer Support Specialist
Job summary
A leading ride-hailing company in Malaysia seeks customer support team members. Responsibilities include assisting users with service-related issues, consulting drivers, and promoting brand awareness. Ideal candidates are fluent in English, tech-savvy, and possess strong communication and problem-solving skills. The role offers stable remuneration, online training, and potential career advancement, all in a well-equipped office environment from 9am to 6pm, five days a week.
Benefits
Qualifications
- Result-oriented team player.
- Ability to operate using MS Office and Google Workspace.
Responsibilities
- Provide support to service users through chat, calls, and in-person.
- Consult service drivers on registration, app functionality, and cooperation terms.
- Conduct promotional activities to boost brand awareness.
- Monitor service rules compliance and report violations.
- Maintain contact with service users to offer new promotions.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.