Telemarketer Officer

Jobstreet Malaysia; Seremban; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent call centre solutions provider in Seremban, Negeri Sembilan, is seeking a highly motivated Telemarketer Officer to drive outbound sales operations. This full-time role involves engaging with potential customers, articulating product benefits, and providing exceptional service. Candidates should have at least one year of relevant experience and strong communication skills, as well as proficiency in Bahasa Malaysia. The company offers competitive salary packages, career advancement opportunities, and a supportive work environment.

Benefits

Performance-based bonuses and commissions

Comprehensive training

Career advancement opportunities

Employee health and wellness initiatives

Qualifications

• At least 1 year of experience in a similar sales or customer service role.
• Strong focus on delivering positive customer outcomes.
• Proactive, self-motivated, and committed to exceptional customer service.

Responsibilities

• Engage with potential customers through outbound calls.
• Communicate features and benefits of products.
• Respond to customer inquiries and provide service.
• Maintain accurate records of customer interactions.
• Collaborate with sales team to improve performance.
• Participate in team meetings and training.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Negotiation skills

Ability to work in fast-paced environment

Proficiency in Bahasa Malaysia

Job description

We are seeking a highly motivated Telemarketer Officer to join our dynamic team in Seremban, Negeri Sembilan. As a Telemarketer Officer, you will play a crucial role in our outbound sales operations, contributing to the company's overall success. This is a full-time position, offering the opportunity to develop your sales skills and grow within a thriving organisation.

What you'll be doing

Proactively engage with potential customers through outbound calls to generate sales leads and appointments

Effectively communicate the features and benefits of our products and services to customers

Respond to customer inquiries and provide exceptional customer service

Maintain accurate records of all customer interactions and sales activities

Collaborate with the sales team to identify and implement strategies to improve sales performance

Participate in regular team meetings and training sessions to enhance your skills and knowledge

What we're looking for

At least 1 year of experience in a similar sales or customer service role, preferably in the call centre or telemarketing industry

Excellent communication and interpersonal skills, with the ability to build rapport and influence customers

Strong problem-solving and negotiation skills, with a focus on delivering positive customer outcomes

Proficiency in Bahasa Malaysia

Ability to work in a fast-paced environment and meet sales targets

Proactive, self-motivated, and committed to delivering exceptional customer service

What we offer

Competitive salary with performance-based bonuses and commissions

Comprehensive training and ongoing professional development opportunities

Supportive and collaborative work environment with a focus on teamwork

Opportunities for career advancement within the organization

Employee health and wellness initiatives, including gym discounts and wellness programs

About us

10 BASE ENTERPRISE is a leading provider of innovative enterprise solutions in the call centre and customer service industry. With a strong focus on customer satisfaction, we pride ourselves on delivering exceptional service and tailored solutions to our clients. Our dynamic and collaborative team is dedicated to driving growth and innovation, and we are committed to providing our employees with a rewarding and fulfilling work experience.

Apply now to become part of our talented team and take your career to new heights!