Customer Support / Telemarketing Executive

KIMARIE HAIR ACADEMY SDN BHD (KL); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading salon in Kuala Lumpur is seeking a Customer Support / Telemarketing Executive to manage customer inquiries and follow up with potential clients. You will respond to messages on social media and WhatsApp, ensuring a high standard of customer service. The ideal candidate has experience in customer service or sales and is confident in handling inquiries. This role offers a basic salary of RM2,500 - RM3,500 plus commission, with opportunities for career growth.

Benefits

Basic salary plus commission

Career growth opportunities

Qualifications

• Previous experience in customer service, online support, or sales is an advantage.
• Confidence in handling customer questions is essential.
• Comfortable with WhatsApp and social media interactions.

Responsibilities

• Responding promptly to customer messages on social media and WhatsApp.
• Making follow-up calls to nurture leads and encourage appointment bookings.
• Handling customer inquiries with professionalism and accuracy.

Skills

Customer service experience

Confidence in customer interactions

Social media messaging proficiency

Job description

Customer Support / Telemarketing Executive

As a Telemarketer at KIMARIE SALON (Office Next to MRT Bukit Bintang), you will play a key role in managing customer inquiries, providing helpful information, and following up with potential clients to secure salon appointments.

About the Role

As a Telemarketer at KIMARIE SALON (Office Next to MRT Bukit Bintang), you will play a key role in managing customer inquiries, providing helpful information, and following up with potential clients to secure salon appointments.

What You’ll Get:

✅ Basic Salary: RM2,500 - RM3500 + Commission

✅ Commission: the more you achieve, the more you earn!

✅ Career Growth Opportunities, we reward commitment and results!

What You'll Be Doing

• Responding promptly to customer messages on social media and WhatsApp
• Making follow-up calls to nurture leads and encourage appointment bookings
• Handling customer inquiries with professionalism and accuracy

What We're Looking For

• Previous experience in customer service, online support, or sales is an advantage
• Confidence in handling customer questions
• Comfortable with WhatsApp, social media messaging and calling

About Us

Founded in 1982, KIMARIE SALON (KL) has grown into one of Kuala Lumpur’s most trusted names in professional hairstyling and beauty services. Our mission is to help individuals feel confident and beautiful through expert care, creativity, and personalized service.

Join us and be part of a dynamic, customer-focused team!