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Content Reviewer (Japanese/Korean)
Job summary
A recruitment agency is looking for Content Reviewers fluent in Japanese or Korean in Kuala Lumpur. The role involves moderating user-generated content to ensure compliance with guidelines while managing sensitive materials. Candidates must hold a degree and possess strong attention to detail and emotional resilience. This position requires working rotational shifts and offers a competitive salary range of MYR 6,230 to MYR 10,000, with a sign-on bonus for non-Malaysian hires.
Benefits
Qualifications
- Must have a degree; fresh graduates are welcome.
- Ability to manage exposure to sensitive content.
- Flexibility to work rotational shifts.
Responsibilities
- Review and classify user-generated content.
- Investigate flagged content issues.
- Collaborate with teams to enhance workflows.
Skills
Education
Job Title: Content Reviewer (Japanese / Korean Speaker)
Location: Kuala Lumpur – Bangsar South & KL Sentral (Fully Onsite)
Start Date: 16 December 2025
Employment Type: Full-time | Rotational Shifts (including weekends, public holidays, and graveyard shifts: 10 PM – 7 AM)
We are seeking Japanese and Korean-speaking Content Reviewers to support online safety and trust operations. The role involves moderating user-generated content to ensure compliance with community and platform standards. Candidates should possess strong attention to detail, cultural awareness, and emotional resilience when handling sensitive materials.
- Review, classify, and act on text, image, audio, or video content in line with guidelines.
- Stay updated on policy changes and escalation procedures.
- Investigate and resolve flagged or complex content issues.
- Collaborate with internal teams to enhance workflow efficiency and quality.
- Participate in continuous training and well‑being support programs.
- Handle socially sensitive topics with professionalism and neutrality.
- Degree holders (fresh graduates and experienced professionals are welcome).
- Proficiency in Japanese or Korean, with good command of English.
- Strong emotional resilience and ability to manage exposure to sensitive content.
- Excellent attention to detail and analytical thinking.
- Cultural and contextual awareness of Japanese or Korean markets.
- Flexibility to work rotational shifts in a fast‑paced environment.
- Interest in online platforms, social media, or gaming is an advantage.
- Prior experience in content moderation, customer service, or BPO is a plus.
- Open to candidates of any nationality.
- Minimum language requirement: TOPIK Level 4 (Korean) or JLPT Level N3 (Japanese).
- Candidates without certification but with proven living or working experience in Japan or Korea will also be considered.
- Malaysian candidates: 1-year fixed-term contract.
- Non‑Malaysian candidates: 2-year fixed-term contract.
- Salary Range: MYR 6,230 – MYR 10,000 (monthly fixed base).
- Sign‑On Bonus: 1‑month for non‑Malaysian hires (to support relocation and accommodation).
- Candidates open to working at either Bangsar South or KL Sentral will be given priority.
- Applicants may be assessed for one project initially, and if not selected, considered for the other.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.