SALES AND CUSTOMER SERVICE

Flexis Idea; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A printing industry company in Malaysia is seeking candidates for a customer consultation role. The position involves managing customer orders, providing consultation across various platforms, and assisting in daily operations. Minimum education of a Certificate or Diploma is required, and candidates with no experience are encouraged to apply, as training will be provided. Opportunities for promotion and benefits like annual leave and medical coverage are included.

Benefits

EPF, EIS, and SOCSO contributions

Opportunities for promotion

Medical leave and hospitalization coverage

Annual leave entitlement

Training provided

Qualifications

• Candidates with no prior experience are encouraged to apply.
• Training will be provided until proficiency is achieved.
• Graduates in relevant fields will have an added advantage.

Responsibilities

• Manage and provide printing product consultation to customers.
• Handle customer orders using the Flexisprint system.
• Assist in daily outlet operations.

Skills

Customer service

Communication skills

Consultation

Education

Certificate or Diploma in any field

Graphic Design, Multimedia, Printing Technology, Business Administration

Job description

All Malaysian citizens who are interested in pursuing a career in the printing industry are welcome to apply.

Minimum education requirement of a Certificate or Diploma in any field.

Candidates with no prior experience are encouraged to apply; training will be provided until proficiency is achieved.

Graduates in Graphic Design, Multimedia, Printing Technology, or Business Administration will have an added advantage.

Responsibilities

Manage, assist, and provide printing product consultation to prospective customers across various sales channels:

Physical Platforms: Retail outlets and exhibitions through face-to-face interactions.

Online Platforms: Telephone, website, social media, e-commerce platforms, and applications.

Manage customer orders using the Flexisprint system, including preparation of quotations, invoices, and payment receipts.

Build and maintain good relationships with customers to support and sustain the company’s business performance.

Assist in daily outlet operations.

Manage and obtain customer feedback on services provided.

EPF, EIS, and SOCSO contributions.

Opportunities for promotion and salary increments based on performance.

Annual leave entitlement.

Medical leave and hospitalization coverage.

Training provided.