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Brand Reputation & Social Media Manager
IUX
Kuala Lumpur
Presencial
MYR 100.000 - 150.000
Tempo integral
Há 8 dias

Resumo da oferta

A global fintech powerhouse is seeking an ORM Executive in Kuala Lumpur to manage brand reputation across online platforms. You will handle harmful content, enhance customer confidence, and collaborate across teams for effective marketing strategies. Candidates should have a Bachelor’s degree in Marketing or a related field, alongside proven experience in social media roles. This permanent role offers flexible benefits and career advancement opportunities as part of a vibrant global team.

Serviços

Travel, medical checkups, dental care, and gadgets
Laptop provided with maintenance costs covered
Career growth opportunities

Qualificações

  • Proven work or intern experience with social media, marketing, or communication related roles.
  • Proficient in writing skills and content creation.
  • Understanding of SEO and web traffic metrics.
  • Proficient in communication and collaboration skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Detail-oriented person.
  • Good communication in English both written and spoken.

Responsabilidades

  • Maintain a clear escalation protocol for sensitive issues, ensuring compliance and timely follow-up.
  • Spot trends in consumer feedback and flag opportunities or concerns.
  • Track and analyze the performance of social media campaigns and content.
  • Work closely with marketing, sales, and product development teams.
  • Monitor online reviews and feedback, and respond to concerns.

Conhecimentos

Online Reputation Management
Crisis Management
Content Removal
Reputation Management
Negative Article Removal

Formação académica

Bachelor’s degree in Marketing, Communications, or a related field

Ferramentas

Social Media Analytics Tools
Descrição da oferta de emprego
A global fintech powerhouse is seeking an ORM Executive in Kuala Lumpur to manage brand reputation across online platforms. You will handle harmful content, enhance customer confidence, and collaborate across teams for effective marketing strategies. Candidates should have a Bachelor’s degree in Marketing or a related field, alongside proven experience in social media roles. This permanent role offers flexible benefits and career advancement opportunities as part of a vibrant global team.

* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.