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UNAVAILABLE
Brand Reputation & Social Media Manager
Descripción de la vacante
A global fintech powerhouse is seeking an ORM Executive in Kuala Lumpur to manage brand reputation across online platforms. You will handle harmful content, enhance customer confidence, and collaborate across teams for effective marketing strategies. Candidates should have a Bachelor’s degree in Marketing or a related field, alongside proven experience in social media roles. This permanent role offers flexible benefits and career advancement opportunities as part of a vibrant global team.
Servicios
Formación
- Proven work or intern experience with social media, marketing, or communication related roles.
- Proficient in writing skills and content creation.
- Understanding of SEO and web traffic metrics.
- Proficient in communication and collaboration skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Detail-oriented person.
- Good communication in English both written and spoken.
Responsabilidades
- Maintain a clear escalation protocol for sensitive issues, ensuring compliance and timely follow-up.
- Spot trends in consumer feedback and flag opportunities or concerns.
- Track and analyze the performance of social media campaigns and content.
- Work closely with marketing, sales, and product development teams.
- Monitor online reviews and feedback, and respond to concerns.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.