Social Media Manager jobs in Malaysia
Brand Reputation & Social Media Manager
IUX
Media Manager
Dentsu Aegis Network
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WPP Media
Senior Manager, Retail Media Growth & Agency Partnerships
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Senior Manager, Retail Media & Partnerships (Malaysia)
foodpanda Malaysia Sdn Bhd (Corporate Office)
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The Branding People Sdn Bhd
Brand Reputation & Social Media Manager
Job summary
A global fintech powerhouse is seeking an ORM Executive in Kuala Lumpur to manage brand reputation across online platforms. You will handle harmful content, enhance customer confidence, and collaborate across teams for effective marketing strategies. Candidates should have a Bachelor’s degree in Marketing or a related field, alongside proven experience in social media roles. This permanent role offers flexible benefits and career advancement opportunities as part of a vibrant global team.
Benefits
Qualifications
- Proven work or intern experience with social media, marketing, or communication related roles.
- Proficient in writing skills and content creation.
- Understanding of SEO and web traffic metrics.
- Proficient in communication and collaboration skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Detail-oriented person.
- Good communication in English both written and spoken.
Responsibilities
- Maintain a clear escalation protocol for sensitive issues, ensuring compliance and timely follow-up.
- Spot trends in consumer feedback and flag opportunities or concerns.
- Track and analyze the performance of social media campaigns and content.
- Work closely with marketing, sales, and product development teams.
- Monitor online reviews and feedback, and respond to concerns.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.