Operation jobs in Malaysia
Fraud Ops Analyst
MyValiant
Geotechnical Design & Technical Manager
APG Geotechnics
Network Engineer
EPS Consultants Pte Ltd
Assistant Clinic Manager (operation)
Klinik Utama Bukit Tinggi Klang
Junior Quality Analyst with fluent Greek
Teleperformance
Discover more opportunities than anywhere else. Find more jobs nowOperation cum Admin Executive
FastJobs
Production Executive / Manager
Ski Foam Industries
Supervisor (Meat & Seafood)
The Food Merchant
Connect with headhunters to apply for similar jobsStore Assistant
Dynamic Frank
Management Trainee
MayAir Group
Assistant Manager, Purchasing & Admin
Malayan Flour Mills
Technology and Audio-Visual Assistant
University of Cyberjaya
Treasury Officer
Cloud Sense Sdn Bhd
Secure Configuration Management Specialist, Cyber Security
Bank Negara Malaysia
Production Supervisor
MANSFIELD MANUFACTURING (M) SDN. BHD.
Head, Operational & Shariah Risk
Bank Pembangunan Malaysia Berhad (BPMB)
HEALTH ADVISOR - WATSONS SAUJANA UTAMA
Watsons
Site Engineer (Johor Bahru)
Pamir Development Sdn Bhd
Manufacturing Training Lead (Lean & Quality)
Multi-Code Electronics Industries
Retail operation assisstant
GARDEN & NURSERY
Fraud Ops Analyst
Job summary
A financial services company in Kuala Selangor seeks a Fraud Risk Manager responsible for overseeing daily operations related to fraud detection and controls. The ideal candidate will ensure the integrity of transactions and optimize fraud risk management processes. A Bachelor's degree and at least 2 years of relevant experience are required, alongside excellent analytical and communication skills. Fresh graduates are welcome, particularly those proficient in Mandarin. The role emphasizes teamwork and adaptability in a fast-paced environment.
Qualifications
- 2 years’ experience in Fraud Risk Management and Controls for financial institutions.
- Proficiency in using Microsoft products.
- Good knowledge of overall Fraud Risk processes and policies.
Responsibilities
- Review activity to detect and prevent fraudulent actions.
- Monitor real-time queues to identify high-risk transactions.
- Resolve queued transactions within service level agreements.
Skills
Education
Tools
Reporting to the Fraud Risk & Controls Lead, the role is responsible on day-to-day operations case review and controls for managing a team of Fraud Risk and Controls analysts, as well as assisting in developing procedures for the operation team.
- Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management T ools and escalations.
- To monitor real time queues and identify high risk transactions within the customers portfolio.
- Resolve queued transactions within the service level agreements (SLA) to reduce potential revenue losses.
- To mitigate risk through fraud detection and review transactions and account activity for any suspicious or fraudulent activity.
- To observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks.
- Monitor constantly customer and transactional records to identify unauthorised transactions and fraudulent accounts.
- Determine existing fraud trends by analyzing accounts and transaction patterns.
- Identify and monitor the potential risks due to fraud in all areas of the customer lifecycle.
- Involve in any ad-hoc project to improve the work process and fraud detection.
- Work across with other departments to resolve any issues involving fraud risk.
The must haves:
- Bachelor’s degree in a related field, at least 2 years’ experience in Fraud Risk Management and Controls for financial institutions/payments/cards/banks/e-wallets.
- Strong analytical mindset and able to adapt within a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Attention to details and high degree of accuracy.
- Good knowledge and understanding of overall Fraud Risk processes, policies and operations.
- Ability to work in a high-volume and in a fast-paced environment is required.
- Proficiency in using Microsoft products such as Excel, PowerPoint, Word; and Google Suite.
- Excellent team player.
Open for Fresh Graduate and Mandarin Speaker
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.