Assistant Clinic Manager (operation)

Klinik Utama Bukit Tinggi Klang; Klang City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A reputable healthcare provider in Klang seeks an Assistant Clinic Manager to oversee daily operations and ensure high standards of patient care. The successful candidate will lead staff scheduling, manage inventory, and develop operational policies to enhance workflow and patient experience. A minimum diploma with at least a year of experience in a GP clinic is required, along with proficiency in Microsoft Office and strong leadership skills. The role offers competitive salary and medical benefits.

Benefits

Competitive salary and performance-based bonuses

Medical benefits

Extra allowance for outside hours work

Qualifications

• Minimum Diploma in pharmacy or health science preferred with at least a year of experience in a GP clinic.
• Strong understanding of healthcare regulations and operational best practices.
• Excellent communication and interpersonal skills needed.

Responsibilities

• Lead and manage daily clinic operations, including staff scheduling and inventory control.
• Develop and implement operational policies to optimize workflow and patient experience.
• Prepare monthly performance reports and propose improvement strategies.

Skills

Microsoft Office proficiency

Problem-solving

Decision-making

Conflict resolution

Team leadership

Education

Diploma in any field

Job description

About the role

We are seeking for Assistant Clinic Manager (operation) to join our dynamic team at Klinik Utama Bukit Tinggi 2 located in Klang, Selangor. In this full‑time role, you will play a crucial part in overseeing the daily operations of our clinic, ensuring the highest standards of patient care and business efficiency.

What you'll be doing

Lead and manage daily clinic operations, including staff scheduling, inventory control, and facility upkeep.

Develop and implement operational policies, SOP and procedures to optimize workflow and patient experience.

Collaborate with the clinical team to identify and resolve operational issues.

Ensure compliance with all relevant healthcare regulations and industry standards.

Prepare monthly performance reports and propose improvement strategies.

Handle client feedback and resolve issues with professionalism and empathy.

Assist and motivate team members in service excellence and product knowledge.

Work closely with management to develop and execute effective business strategies that support growth and performance goals.

Identify and pursue new opportunities for services, partnerships, and community engagement to expand the clinic's presence.

Stay informed on industry trends and competitor activities to ensure continuous improvement and maintain a competitive edge.

Assist doctors and clinic assistant during procedures when required.

What we're looking for

Minimum Diploma of any field (pharmacy, health science would be advantage) with at least a year of experience in GP clinic.

Proficient in Microsoft Office (Word, Excel & Power Point) and customer management systems.

Strong understanding of healthcare regulations, operational best practices, and patient‑centric service delivery.

Excellent problem‑solving, decision‑making, and conflict resolution skill.

Proven ability to lead and motivate a team, able to work both independently with effective communication and interpersonal skills.

Adaptable and able to thrive in a fast‑paced, dynamic healthcare environment.

What we offer

Competitive salary and performance‑based bonuses.

Medical benefits.

Office hour with extra allowance (for outside hours work).

About us

Klinik Utama Bukit Tinggi Klang is committed to delivering exceptional patient care and innovative healthcare solutions. With a strong reputation for clinical excellence and a focus on continuous improvement, we strive to be the healthcare provider of choice in our community. If you are excited by this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .