Operation jobs in Malaysia

POSITION GENERAL SUMMARY

To ensure IT operation at the Airport runs smoothly & efficiently and to work closely with other IT Division units during daily operation and maintenance.

ESSENTIAL POSITION FUNCTIONS

• Responsible for all airport systems' software and hardware performance during shift working period.
• Involve in corrective and preventive maintenance for all airport systems and IT equipment in Airport terminal, including BHS, FIDS, AGL, CCTV, ACAM, SCADA, Network Infra, etc.
• Ensure all IT related incidents recover within Service Level Agreement (SLA).
• Perform 1st level troubleshooting on-site and coordinate with IT System Administrator & Operation team for any major problems occurred.
• Participate in IT problem solving and provide an initial report to the team leader.
• Guide and assist users regarding any IT problems.
• Accountable for IT operation & maintenance work in Airport terminal.
• Manage customer expectations on IT first level support at the Airport terminal.
• Maintain Airport terminal IT systems availability and ensure all incidents recover within SLA.

• IT Operation and Maintenance experience.

• Diploma with a minimum of 1 year relevant working experience.
• CGPA > 2.8.
• Diploma preferably with specialization in Computer Science/IT or equivalent.

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 7 December 2024.
Only the shortlisted will be notified.