lavori da Travel in località United States

At BP Holiday, we believe travel should be personal, enriching, and memorable. With years of trusted experience in curating travel experiences around the world, our team of travel experts works tirelessly to design journeys that inspire. We're currently expanding our outreach and are looking for passionate, people-centric professionals to join our dynamic team.

We are looking for proactive and personable Customer Relationship Executives who are passionate about nurturing long-term client relationships. Your primary focus will be farming existing customers—staying in regular contact, offering personalized travel suggestions, cross‑selling new destinations, and inviting them to exclusive events. Your role is key in building loyalty, increasing repeat business, and enhancing our brand experience.

Maintain regular communication with past and returning clients via calls, emails, WhatsApp, and other platforms to ensure high levels of engagement and satisfaction.

Introduce new travel destinations, packages, and special promotions to existing clients based on their travel history and preferences.

Tailor communication strategies for different customer segments to encourage repeat bookings and referrals.

Invite clients to upcoming events such as roadshows, travel fairs, travel talks, and client appreciation nights. Assist in event coordination when necessary.

Keep accurate records of customer interactions, preferences, and follow‑ups using CRM systems.

Collect feedback and suggestions from customers to help improve service quality and provide input to the sales and marketing teams.

Assist in following up with customers after they have made their booking to ensure clarity on travel arrangements, address any concerns, and provide ongoing support leading up to departure and after travel where required.

• 1–3 years of experience in customer service, travel sales, client management, or a related role.
• Excellent interpersonal and communication skills—both verbal and written.
• Highly organized with a customer‑first mindset.
• Ability to build rapport and trust with clients across various demographics.
• Knowledge of travel destinations, trends, or previous experience in the travel/tourism industry is an added advantage.
• Tech‑savvy and familiar with CRM software, messaging tools, and MS Office/Google Workspace.

• Be part of a passionate and friendly team in a growing travel company.
• Opportunities to travel and attend industry events.
• Attractive incentives and commissions based on client reactivation and upselling success.
• Personal and professional growth opportunities through internal training and mentorship.