Travel jobs in Malaysia
Senior Tour Executive
CAPRI TRAVEL & TOURS SDN. BHD.
Business Development Manager
ICE Holidays Sdn Bhd
Business Developement Executive (B2B)
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Senior Tour Executive
Job summary
A leading travel solutions company in Penang is seeking a Senior Tour Executive to plan and organize bespoke travel itineraries. In this full-time role, you will consult with clients to understand their travel needs, research destinations, negotiate with suppliers, and ensure exceptional customer service throughout the travel process. The ideal candidate will have at least 5 years of experience in travel consultancy, strong negotiation skills, and a passion for crafting unforgettable travel experiences. Join our dynamic team today!
Benefits
Qualifications
- Minimum 5 years of experience in a similar role.
- Extensive knowledge of global travel destinations.
- Strong proficiency in travel booking software.
Responsibilities
- Consult with clients to understand their travel needs.
- Research and select suitable travel options.
- Negotiate with suppliers for competitive rates.
- Provide exceptional customer service during trips.
- Stay updated with industry trends.
Skills
Tools
As a Senior Tour Executive at CAPRI TRAVEL & TOURS SDN. BHD., you will be responsible for planning and organising bespoke travel itineraries for our diverse clientele. In this full‑time role based in Penang, you will work closely with our clients to understand their unique requirements and preferences, and then craft unforgettable travel experiences that exceed their expectations.
- Consulting with clients to understand their travel needs and preferences
- Researching and selecting the most suitable destinations, accommodations, transportation, and activities to create customised travel itineraries
- Negotiating with suppliers to secure competitive rates and packages
- Providing exceptional customer service throughout the booking process and during the client’s trip
- Staying up‑to‑date with industry trends, regulations, and changes to effectively advise clients
- Maintaining detailed records and ensuring accurate invoicing and reporting
- Mentoring and training more junior members of the tour planning team
- Minimum 5 years of experience in a similar tour planning or travel consultant role
- Extensive knowledge of global travel destinations, accommodations, and transportation options
- Excellent communication and interpersonal skills to effectively liaise with clients and suppliers
- Strong organisational and problem‑solving abilities to manage multiple tasks and deliver high‑quality results
- Proficiency in using travel booking systems and software
- A passion for the travel industry and a desire to create unforgettable experiences for our clients
- Competitive salary and performance‑based bonuses
- Opportunities for professional development and career advancement
- Generous holiday entitlement and flexible work arrangements
- Access to exclusive travel discounts and familiarisation trips
- A vibrant and collaborative team environment
CAPRI TRAVEL & TOURS SDN. BHD. is a leading provider of bespoke travel solutions in Penang, Malaysia. With over 20 years of experience in the industry, we pride ourselves on delivering exceptional customer service and creating unique travel experiences for our clients. Our team of dedicated travel professionals is committed to exceeding expectations and staying at the forefront of industry trends.
Apply now to join our dynamic team and embark on an exciting career in the world of travel!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.