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A leading medical aesthetic clinic in George Town is seeking an experienced professional to provide aesthetic care and consultation to patients. Responsibilities include maintaining customer relationships, ensuring satisfaction during therapy, and collaborating with the team to achieve sales targets. Candidates should possess a diploma and relevant experience in the beauty industry, with fluency in Mandarin preferred. The role offers a supportive environment with opportunities for growth, personal commissions, and various benefits.
To build and maintain good relationship with customers.
Responsible to provide consultation for new and existing patients with comprehensive aesthetic treatment plans.
Work together with the Management and Sales Team to achieve sales target.
Provide medical aesthetic care to patients (For example: facial wash, photo taking, post treatment care, up-selling products, follow-ups and etc).
Ensure customers comfort and satisfaction throughout their therapy experience.
Handle documentation, phone calls, basic administration duties and appointments.
Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients .
Manage patient’s expectations, explain procedures, follow-up with post procedure care and results.
Ensure all equipment is properly sanitized & treatment rooms are clean, tidy, and calm working environment.
Check that all necessary products are in sufficient quantities.
Minimum a Diploma or equivalent.
Preferred working experience in aesthetics or beauty industry.
Preferably with experience in providing facial treatment.
Knowledge of skincare products, treatments and current industry trends.
Work proactively, with a high sense of responsibility, dedication and teamwork.
Good interpersonal skills.
Excellent verbal & written communication skills in tri-lingual are preferred.
Fluent in Mandarin (to liaise with Mandarin-speaking customers).
Good work attitude and willing to learn.
Proficiency in Microsoft Office and POS systems.
Pleasant appearance and friendly personality.
Ability to pick up job procedures quickly, and complete the job assigned properly.
Personal Commission
Education support
Uniform & Training Provided
Bonus / yearly increment based on performance
Early confirmation based on performance
Miscellaneous allowance
KWSP, SOCSO & EIS
Monthly Celebration
Supportive and collaborative work environment.
Opportunities for growth and professional development.
Exposure to multi-department operations and financial processes.
Benefits include: Annual leave, medical coverage, and performance bonus.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.