Retail Associate (Sunway Pyramid)

TipTopJob.com Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Selangor, Malaysia, is seeking a passionate individual for a retail sales position. The role involves inspiring consumer loyalty, meeting store sales targets, and adhering to customer service standards. Candidates should have up to 2 months' experience in a retail environment and possess basic numeracy, literacy, and communication skills. This position offers an opportunity to work in an engaging team and grow within the brand culture.

Qualifications

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Meet or exceed store sales and profit targets.
• Execute the Brand Customer Service standards.
• Exhibit the Brand Attitude and Values.
• Use Seasonal Brand knowledge during sales interactions.
• Communicate product features and benefits clearly.
• Adhere to all policies and procedures.
• Execute Visual Merchandising standards.
• Process merchandise deliveries quickly and effectively.
• Complete cash register transactions accurately.
• Minimize loss in stockroom and sales floor.
• Perform store operations efficiently.
• Collaborate respectfully with team members.
• Complete training programs and apply learning.
• Seek coaching opportunities for performance improvement.

Job description

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KNOWLEDGE, CAPABILITIES AND EXPERIENCE

MINIMUM QUALIFICATIONS

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills

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