B2B Business Development (SAAS)

Xiaoxi Tech (Malaysia) Sdn. Bhd.; Ampang Jaya Municipal Council; On-site; MYR 60,000 - 80,000; Full time

Job summary

A tech company in Malaysia is seeking a business development professional to expand their enterprise customer base in sectors like e-commerce and IT. The role involves market research, client relationship management, and developing supplier resources. Ideal candidates should have a degree in computer science, over two years of relevant experience, and strong communication and negotiation skills. Join a dynamic team passionate about enhancing customer satisfaction and driving business success.

Qualifications

• Basic technical knowledge to communicate with technical teams.
• Over two years of experience in enterprise (ToB) business development in IT.
• Ability to independently develop cooperation proposals and plans.

Responsibilities

• Expand ToB customer base in e-commerce and IT sectors.
• Conduct market research and establish a high-value customer database.
• Maintain communication with clients to understand their needs.
• Monitor competitive landscape in cloud computing markets.
• Assist in developing local supply chain resources.

Skills

Communication skills

Business negotiation skills

Market research

Adaptability

Education

Degree in computer science or a related field

Job description

Responsibilities

Responsible for expanding the enterprise (ToB) customer base, with a focus on industries such as e-commerce, big data, cybersecurity, digital marketing, and advertising.

Conduct market research, client visits, and engage in both online and offline channels to proactively acquire potential customers, establishing and maintaining a high-value customer database.

Client Relationship Management

Maintain regular communication with existing clients to understand their latest business developments and project requirements.

Identify and explore potential client needs, offering tailored products or solutions to enhance customer satisfaction.

Develop and execute client retention plans to encourage repeat business and foster long-term partnerships.

Market Research and Analysis

Continuously monitor the competitive landscape of cloud computing in the Indonesian and Malaysian markets.

Collect and analyze competitor information, including product features, application scenarios, pricing models, and market share.

Prepare comprehensive market analysis reports to provide data-driven insights and support strategic business decisions.

Local Supplier Development and Business Negotiations

Assist in the development of local supply chain resources, including but not limited to telecommunications operators, cloud infrastructure providers, and related technology partners.

Participate in the creation of cooperation proposals, lead business negotiations, and facilitate contract signing and execution.

Track project progress to ensure timely and successful implementation of cooperative initiatives.

Qualifications

Degree in computer science or a related field, with basic technical knowledge to effectively communicate with technical teams and clients, and to understand product technical details and application scenarios.

Possess over two years of experience in enterprise (ToB) business development within the IT industry.

Demonstrated strong communication and business negotiation skills, with the ability to independently develop and execute cooperation proposals and implementation plans.

Highly adaptable and proactive, with a strong passion for work, exceptional learning agility, and the ability to perform effectively under pressure.