Sales & Customer Service Executive

Catalyst Education; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent education provider in Klang City invites applications for a full-time role focused on connecting students and parents with suitable learning opportunities. The position involves responding to inquiries, promoting services, and collaborating on marketing campaigns. Ideal candidates should be fluent in Mandarin, possess strong communication skills, and be eager to contribute to a dynamic team. Fresh graduates are welcome, and comprehensive training will be provided.

Qualifications

• Fluent in Mandarin.
• Resides in Klang or nearby areas.
• Willing to work full-time.
• Fresh graduates are welcome.

Responsibilities

• Respond to inquiries from students and parents.
• Promote Catalyst Education’s services.
• Collaborate with marketing on sales campaigns.
• Assist with student enrollment and record management.

Skills

Sales experience

Customer service

Interpersonal skills

Communication skills in English

Communication skills in Mandarin

Results-driven

Proficiency in Microsoft Office

Experience with CRM tools

Education

SPM/STPM/UEC/Diploma/Advanced/Diploma

Job description

Join Catalyst Education and play a key role in connecting students and parents with the right learning opportunities.

Your Role

Respond to inquiries from prospective students and parents via phone, email, or walk-ins.

Promote and explain the benefits of Catalyst Education’s tuition and daycare services to potential customers.

Collaborate with the marketing team to plan and execute sales campaigns and events.

Assist in administrative tasks related to student enrollment and record management.

What We’re Looking For

Candidate must possess at least SPM/STPM/UEC/Diploma/Advanced/Higher/Graduate Diploma in any related field

Job Skills Required

Proven experience in sales, customer service, or related roles.

Strong interpersonal and communication skills in English & Mandarin (to serve Mandarin-speaking clients).

Passionate about education

Results-driven, positive, and able to work well under pressure.

Proficiency in Microsoft Office & CRM tools is an added advantage.

The mandatory requirements are as follows:

Fluent in Mandarin.

Resides in Klang, Setia Alam, or nearby areas.

Willing and ready to work full-time.

Fresh graduates are welcome to apply!

No prior experience required – training will be provided!

📩 Apply Now and be part of our growing team

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