Beauty Consultant cum Therapist

Dream Clinic; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading medical aesthetic clinic in George Town is seeking an experienced professional to provide aesthetic care and consultation to patients. Responsibilities include maintaining customer relationships, ensuring satisfaction during therapy, and collaborating with the team to achieve sales targets. Candidates should possess a diploma and relevant experience in the beauty industry, with fluency in Mandarin preferred. The role offers a supportive environment with opportunities for growth, personal commissions, and various benefits.

Benefits

Personal Commission

Education support

Uniform & Training Provided

Bonus / yearly increment based on performance

Miscellaneous allowance

Medical coverage

Annual leave

Qualifications

• Minimum a Diploma or equivalent.
• Preferred working experience in aesthetics or beauty industry.
• Fluent in Mandarin to liaise with Mandarin-speaking customers.
• Good work attitude and willing to learn.

Responsibilities

• Build and maintain good relationships with customers.
• Provide consultation for patients with aesthetic treatment plans.
• Ensure customer comfort and satisfaction throughout therapy experience.
• Handle documentation, phone calls, and administration duties.

Skills

Interpersonal skills

Communication skills in tri-lingual

Teamwork

Proactivity

Knowledge of skincare products

Education

Diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

To build and maintain good relationship with customers.

Responsible to provide consultation for new and existing patients with comprehensive aesthetic treatment plans.

Work together with the Management and Sales Team to achieve sales target.

Provide medical aesthetic care to patients (For example: facial wash, photo taking, post treatment care, up-selling products, follow-ups and etc).

Ensure customers comfort and satisfaction throughout their therapy experience.

Handle documentation, phone calls, basic administration duties and appointments.

Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients .

Manage patient’s expectations, explain procedures, follow-up with post procedure care and results.

Ensure all equipment is properly sanitized & treatment rooms are clean, tidy, and calm working environment.

Check that all necessary products are in sufficient quantities.

Job Requirements

Minimum a Diploma or equivalent.

Preferred working experience in aesthetics or beauty industry.

Preferably with experience in providing facial treatment.

Knowledge of skincare products, treatments and current industry trends.

Work proactively, with a high sense of responsibility, dedication and teamwork.

Good interpersonal skills.

Excellent verbal & written communication skills in tri-lingual are preferred.

Fluent in Mandarin (to liaise with Mandarin-speaking customers).

Good work attitude and willing to learn.

Proficiency in Microsoft Office and POS systems.

Pleasant appearance and friendly personality.

Ability to pick up job procedures quickly, and complete the job assigned properly.

Benefits

Personal Commission

Education support

Uniform & Training Provided

Bonus / yearly increment based on performance

Early confirmation based on performance

Miscellaneous allowance

KWSP, SOCSO & EIS

Monthly Celebration

Supportive and collaborative work environment.

Opportunities for growth and professional development.

Exposure to multi-department operations and financial processes.

Benefits include: Annual leave, medical coverage, and performance bonus.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .