Deputy Mall Manager - Based in AEON Mall Tebrau City, Johor Bharu

AEON; Johor Bahru; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading mall management company in Johor Bahru is seeking a Deputy Mall Manager to oversee daily operations, manage tenant relationships, and develop marketing campaigns for AEON Mall Tebrau City. The ideal candidate will have a Bachelor's degree and a minimum of 5 years of experience in mall management. Strong leadership, communication skills, and a customer-focused mindset are essential. This role may require working on weekends and public holidays.

Qualifications

• Minimum 5 years in mall management, retail operations, or property management.
• Strong leadership and people management skills.
• Ability to develop and execute marketing strategies.

Responsibilities

• Oversee daily mall operations.
• Manage tenant relationships and lease agreements.
• Develop marketing campaigns to drive foot traffic.
• Monitor mall profitability and revenue streams.
• Ensure facility maintenance and compliance.

Skills

Leadership

Communication

Negotiation

Problem-solving

Marketing strategy

Education

Bachelor's degree in Business Administration, Marketing, or Retail Management

Job description

Deputy Mall Manager - Based in AEON Mall Tebrau City, Johor Bharu

Oversee daily mall operations, ensuring a safe, clean, and customer-friendly environment.

Manage tenant relationships, lease agreements, and occupancy rates.

Develop and execute marketing campaigns and events to drive foot traffic.

Monitor and optimize mall profitability and revenue streams.

Ensure facility maintenance, security, and regulatory compliance.

Collaborate with internal teams and external partners for business growth.

Analyze market trends and customer behavior to enhance mall performance.

Lead and develop a team to achieve operational excellence.

Job Requirements:

Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.

Minimum 5 years in mall management, retail operations, or property management.

Strong leadership and people management skills.

Excellent communication, negotiation, and problem-solving abilities.

Ability to develop and execute marketing strategies and promotional activities.

Knowledge of leasing, tenant management, and property regulations.

Financial acumen to manage budgets and optimize revenue.

Customer-focused mindset with the ability to enhance visitor experience.

Willingness to work on weekends, public holidays, and irregular hours as required.

The candidate must be able to work in AEON Mall Tebrau City, Johor Bharu.

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