Manager Sales à Malaisie

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs. Deliver superior customer experience.

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards the achievement of Group targets.
• Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new to bank customers.
• Cross-sell other retail banking products such as ASB, PF-i, Credit cards, etc.

• Ensure high standard of customer experience in line with the quality and standards set by the Bank.

• Ensure compliance with the policies and procedures set by the Bank.
• Protect the image and brand of the Bank.

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.
• Highly motivated, winning attitude, success-driven, self-initiated and able to work with minimal supervision.
• Comfortable with engaging people, prefers doing sales and takes personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service-oriented.
• Demonstrate initiative, perseverance, and passion in delivering results within a fast-paced and highly demanding environment.
• Ability to relate and connect to the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.