E Commerce jobs in Malaysia
Junior E-Commerce Operation & Service Executive
PHHP Marketing (M) Sdn Bhd
E-commerce Executive at Pawmised Land (local Cat Brand)
Pawmised Land
E-commerce Executive (5.5 Days)
ZITRA PLUS Sdn Bhd
e-Commerce Executive (Sales)
HABIB
E-Commerce Purchasing Assistant
Dora Mill Online Trading
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E-commerce Manager (Webstore Growth Lead)
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Performance Analysis Lead
Shopee
Account Executive
Desans Solutions
COMMERCIAL VIDEOGRAPHER & EDITOR
BIG+ Malaysia
Senior Back-End JS Engineer
CobbleWeb
Vice President, Finance
INMAGINE (123RF)
Creative Production Associate: Visual Storyteller
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Specialist, Field Sales (Talent Pool)
foodpanda
Quality Assurance Engineer
Avery Dennison
Digital Marketing & E-Commerce Lead
AGENSI PEKERJAAN NS SHUE SDN. BHD.
Junior E-Commerce Operation & Service Executive
Job summary
A leading e-commerce company in Malaysia is seeking a Junior E-Commerce Operation & Service Executive to manage daily operations, including product listings and customer engagement through tools like ManyChat. The ideal candidate will have a diploma or degree in Digital Business or related fields, and 1-2 years of experience, preferably in health or consumer goods. Join a supportive team for hands-on experience and career growth opportunities.
Benefits
Qualifications
- 1–2 years of experience in e-commerce operations, preferably in the health sector.
- Organized, detail-oriented, and able to work independently or as part of a team.
- A customer-centric mindset prioritizing satisfaction.
Responsibilities
- Manage daily e-commerce operations including product listings.
- Ensure product information and pricing are accurate.
- Design and manage ManyChat workflows for better engagement.
Skills
Education
Manage daily e-commerce operations, including product listings and platform maintenance.
Ensure product information, pricing, and promotions are accurate and up to date.
Design and manage ManyChat workflows to improve customer engagement and response time.
Execute and monitor advertisement campaigns on e-commerce platforms (e.g. Shopee, Lazada).
Handle customer inquiries and after-sales support, ensuring timely issue resolution.
Monitor sales performance and inventory levels to support business growth.
Coordinate with internal teams and external partners to ensure smooth operations.
Foster customer relationships through proactive engagement and support.
Support other e-commerce–related tasks as assigned.
- Diploma or Degree in Digital Business, Digital Marketing / E-Commerce, or related fields.
- 1–2 years of experience in e-commerce operations, preferably in the health or consumer goods sector.
- Familiar with e-commerce platforms such as Shopee and Lazada and knowledge of digital marketing principles.
- Experience with ManyChat or similar customer engagement tools is an advantage.
- Strong customer service skills, emphasizing responsiveness and problem resolution.
- A customer‑centric mindset that prioritizes the satisfaction and experience of customers.
- Organized, detail‑oriented, and able to work independently and as part of a team.
- ✨ Hands‑on exposure in e-commerce operations and customer engagement
- ✨ Supportive team and learning environment
- ✨ Career growth opportunities in the e-commerce field
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.