E-commerce Operation Executive

Viskou Group; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading online retail company based in Johor Bahru is looking for an E-commerce Operation Executive to manage and optimize online sales channels primarily on Shopee and Lazada. Responsibilities include maintaining product listings, executing online promotions, and coordinating orders with the Warehouse and Sales teams. Ideal candidates should possess a diploma in relevant fields, have good communication skills, and show attention to detail. Attractive salary package along with EPF/SOCSO/EIS and allowances are provided.

Benefits

Attractive salary package

EPF/SOCSO/EIS

Allowances

Career growth and development opportunities

Qualifications

• Relevant experience in e-commerce or online operations is an advantage.
• Familiarity with e-commerce platforms required.

Responsibilities

• Manage and maintain e-commerce platforms like Shopee and Lazada.
• Upload and update product listings including pricing and inventory.
• Coordinate online order processing with Warehouse and Sales teams.
• Monitor platform performance metrics and prepare basic reports.
• Handle customer inquiries and after-sales support.

Skills

Good communication skills

Attention to detail

Basic computer skills

Education

Diploma or above in E-commerce, Marketing, or related fields

Job description

TheE-commerceOperationExecutivewillmanageandoptimizethecompany’sonlinesaleschannels,primarilyShopeeandLazada,ensuringaccuratelistings,pricing,andinventory,executingpromotions,coordinatingorderswithWarehouseandSalesteams,monitoringplatformperformance,andhandlingcustomerinquiries

Responsibilities

1. Manageandmaintainthecompany’sexistinge-commerceplatforms,includingShopee,Lazada,andotherthird-partymarketplaceswhennecessary
2. Upload,update,andmaintainproductlistings,includingpricing,inventory,descriptions,andimages
3. Planningandexecutingonlinepromotions,campaigns,andmarketingactivities
4. CoordinateonlineorderprocessingandcollaboratecloselywiththeWarehouseandSalesServiceteamstoensuresmoothorderfulfillment.
5. Monitorplatformperformanceandpreparebasicreportsontraffic,conversion,andsales
6. Handleonlinecustomerinquiriesandprovidebasicafter-salessupport

Qualifications

1. DiplomaoraboveinE-commerce,Marketing,orrelatedfields
2. Relevantexperienceine-commerceoronlineoperationsisanadvantage
3. Basiccomputerskillsandfamiliaritywithe-commerceplatforms
4. Goodcommunicationskills,attentiontodetail,andastrongsenseofresponsibility

OtherInformationaboutthisjob:

• WorkinJB
• Attractivesalarypackage
• EPF/SOCSO/EIS,Allowance
• WorkingDay:Monday-Friday,9am-6pm
• Careergrowth&developmentopportunities