E-commerce Executive (5.5 Days)

ZITRA PLUS Sdn Bhd; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

An e-commerce company in Johor Bahru seeks a qualified candidate to manage product listings, execute online marketing campaigns, and analyze performance metrics. The role requires experience in digital marketing, proficiency in platforms like Shopee and Lazada, and communication skills in English and Bahasa Malaysia. The position offers benefits like EPF, SOCSO, and health insurance, with an obligation of 5.5 days onsite work each week.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Salary Increment

Qualifications

• 1-2 years of experience in e-commerce or digital marketing is preferred.
• Strong understanding of online marketing and data reporting.

Responsibilities

• Manage product listings on e-commerce platforms.
• Execute online marketing campaigns to drive sales.
• Monitor e-commerce performance metrics for improvements.
• Create graphics and videos for marketing purposes.
• Provide customer service and support for online customers.
• Conduct market research to identify e-commerce trends.
• Collaborate with teams for project execution.

Skills

E-commerce platform proficiency

Data analysis

Graphic design

Digital marketing

Communication in English and Bahasa Malaysia

Education

Diploma in Marketing, Business, or E-commerce

Tools

Shopee

Lazada

TikTok

Job description

Requirements

• Diploma in a related field such as Marketing, Business, or E-commerce.
• 1-2 years of experience in e-commerce, digital marketing, or a related role.
• Proficiency in using e-commerce platforms such as Shopee, Lazada and TikTok.
• Experience in graphic design and video editing for online marketing materials.
• Strong understanding of data analysis and reporting to track e-commerce performance.
• Excellent communication skills in both English and Bahasa Malaysia.
• Ability to work 5.5 days a week and be present at the onsite location in Johor Bahru.

Responsibility

• Manage and update product listings on e-commerce platforms, ensuring accuracy and completeness of product information, images, and pricing.
• Execute online marketing campaigns, including social media advertising, email marketing, and search engine optimization (SEO), to drive traffic and sales.
• Monitor and analyze e-commerce performance metrics, such as website traffic, conversion rates, and sales data, to identify areas for improvement and optimization.
• Create visually appealing graphics and videos for product listings, social media posts, and marketing campaigns, adhering to brand guidelines and best practices.
• Provide customer service and support to online customers, addressing inquiries, resolving issues, and processing returns and exchanges in a timely and efficient manner.
• Conduct market research and competitive analysis to identify trends, opportunities, and threats in the e-commerce landscape.
• Collaborate with cross-functional teams, including marketing, sales, and operations, to ensure seamless execution of e-commerce initiatives and projects.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Salary Increment