Senior Facilities Management Expert

TDCX Malaysia; Malaysia; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading global BPO company is seeking a Maintenance Specialist in Malaysia. The role involves evaluating facilities, maintaining tools and equipment, and ensuring safety in the office environment. Ideal candidates will have a diploma or higher in Electrical, technical experience, and strong communication skills in English. Join a dynamic team focused on career growth and operational excellence, with attractive remuneration and comprehensive benefits.

Benefits

Attractive remuneration

Comprehensive medical coverage

Flexible working arrangements

Coaching and mentoring programs

Qualifications

• Diploma, Bachelor's, or higher degree in Electrical or equivalent.
• 2+ years of related working experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Perform maintenance and safety evaluations.
• Ensure tools and equipment are used properly.
• Assist with renovations and general maintenance.

Skills

Knowledge of electricity

Carpentry skills

Plumbing skills

Troubleshooting techniques

Mechanical skills

Communication skills

Education

Diploma or higher in Electrical or equivalent

Job description

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Perform all duties that are necessary in resolving reactionary activities, and report the need for further maintenance and safety to supervisor.
• Ensure the proper use of all tools and equipment in the office.
• Perform detailed evaluation of facilities and equipment to ensure that they are in good condition for proper functioning.
• Assist Facilities Executive in different phases of renovations and general maintenance and review works performed by contractors to ensure that they are in good condition.
• Perform general work related to potted plants in and around public places to ensure they are presentable and to highlight need for replacement.
• Ensure general safety in and around office to ensure overall optimum operations and to highlight if there is need for repairs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Electrical or equivalent.
• Preferable with 2 years of working experience in the related field is required for this position.
• Have good knowledge of electricity, carpentry and plumbing among other technical skills.
• Have good knowledge of troubleshooting techniques to determine exact problems and tackle them accordingly.
• Excellent ability to communicate system problems to both co-workers and management for proper understanding.
• Exhibit good mechanical skills to handle equipment to avoid causing injuries to self and others on ground.
• Excellent verbal and written communication skills in English and the language of supporting market.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.

Unlock job insights

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le