Coordinator jobs in Malaysia

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

As our Bid Coordinator, you will support and oversee sales through formal bidding processes. Tenders are an important and successful sales channel for our business. We need an experienced Bid Coordinator to improve, formalize, and manage our bidding process to increase success rate and submission efficiency.

This is a highly collaborative role where you will partner with various stakeholders throughout the organization to gather information and coordinate resources when needed.

In this role, you will be responsible for delivery of an efficient, agile bid process and be involved in the complete bid life cycle, assisting with complex and simple bids, and providing bid management support to deliver compelling offerings to our customers.

Reporting to the Bid Management Team Leader, you will collaborate closely with the wider bid team and interact with colleagues involved in technical delivery, business development, commercial, and legal functions.

Key responsibilities include:

• Collaborate with sales to shape winning strategies and value proposition
• Prepare and collate all tender and bid submission documents in compliance with requirements in a timely and efficient manner
• Identify prospective customers’ needs from tender documentation and suggest appropriate products and services
• Manage the initial tender submission by coordinating tasks with internal stakeholders and communicating timeframes in accordance with tender deadlines
• Support the management of prospective customers through the tender and bidding process
• Proactively manage current tenders and provide updates in CRM, bid management software, and status reports to the sales team
• Maintain a library of tender responses, reusable content, case studies, and technical collateral
• Maintain a strong understanding of our products and services, including updates to ensure submissions are current and relevant
• Stay informed about software and industry developments, including those of competitors
• Support partner relationships to ensure partners include us in their tenders and we engage them in applicable opportunities
• Support and educate our distribution partners with their tenders
• Provide support to the sales team with leads generated from other channels

We're looking for someone whose background includes:

• Experience in B2B tender or bid management (ideally in business software or professional services) or strong sales administration experience
• Exceptional written and verbal communication abilities
• Strong project management and organisational skills
• Ability to prioritise workload and work to set deadlines
• Collaborate effectively with key stakeholders
• Strong communication and interpersonal relationship-building skills
• Team player who can support sales directors, salespeople, and team members
• Proactive, friendly, and customer service-driven approach

The Access Group is one of the largest UK‑headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.