Account Manager & Copywriter

Capy-Era; Remote; MYR 100,000 - 150,000; Full time

Job summary

A marketing agency specializing in e-commerce is looking for an Account Manager & Email Copywriter. This fully remote role involves managing 8–12 client accounts, creating engaging email campaigns, and ensuring client satisfaction. Ideal candidates will possess proven account management experience within a marketing agency and strong email copywriting skills. The role offers a contract of up to $2,000/month with opportunities for growth within the company.

Benefits

Stable contract up to $2,000/month

Fully remote work

Growth potential within role

Collaborative team environment

Qualifications

• Proven experience as an Account Manager within a marketing or creative agency.
• Experience managing multiple client accounts independently.
• Strong email copywriting skills for e-commerce brands.

Responsibilities

• Manage 8–12 e-commerce client accounts.
• Plan and manage weekly email campaigns.
• Write high-converting email copy including subject lines and body copy.

Skills

Account Management

Email Copywriting

Client Communication

Organisation

Time Management

Tools

Klaviyo

Job description

Account Manager & Email Copywriter (E-commerce)

Location: Remote
Job Type: Full-time (Contract)
Salary: Up to $2,000 per month or IDR 33,000,000 (based on experience)

About Us

We’re an Email & SMS marketing agency specialising in e-commerce brands. We help online stores increase retention and revenue through high-performing email campaigns, automated flows, and data‑driven strategy.

We’re a small, fast‑moving team that values ownership, communication, and quality execution.

Role Overview

We’re hiring a hybrid Account Manager & Email Copywriter to take ownership of a portfolio of e‑commerce client accounts. This role is suited to someone who already has hands‑on experience managing clients inside a marketing agency and can confidently handle strategy, communication, and execution without constant oversight.

Key Responsibilities

Account Management

• Manage 8–12 e‑commerce client accounts
• Act as the primary point of contact for clients (Slack, email, calls)
• Lead client communication, updates, and approvals
• Maintain strong relationships and client satisfaction
• Keep projects, timelines, and tasks on track
• Be able to work 9am – 5pm GMT

Email Strategy & Execution

• Plan and manage weekly email campaigns
• Build and optimise automated flows (welcome, cart abandonment, post‑purchase, winback, etc.)
• Oversee email calendars, approvals, and scheduling
• Run basic A/B tests and apply learnings

Copywriting

• Write high‑converting email copy including subject lines, body copy, and CTAs
• Adapt messaging to different brand voices
• Handle client revisions quickly and accurately
• Optimise copy based on performance feedback

Reporting & Optimisation

• Send weekly Monday status & stat reports
• Review account performance and identify growth opportunities
• Support monthly reporting and planning

Skills & Experience (Required)

Please only apply if you meet the following criteria:

• Proven experience as an Account Manager within a marketing or creative agency
• Experience managing multiple client accounts independently
• Strong email copywriting skills for e‑commerce brands
• Familiarity with email platforms such as Klaviyo
• Confident client communication and expectation management
• Strong organisation and time‑management skills

Applications without agency account management experience will not be considered.

Nice to Have

• SMS copywriting experience
• E‑commerce or retention marketing background
• Agency experience working across multiple brands
• Understanding of A/B testing and optimisation

What We Offer

• Up to $2,000/month stable contract
• Fully remote work
• Long‑term role with growth potential
• Ownership over client accounts and strategy
• Supportive, collaborative team environment

Important Notice

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