Delivery jobs in Malaysia

• Ability to handle the IT Department independently
• Establish, review and implement IT SOPs, policies and procedures
• Lead, coordinate and manage new system implementations, upgrades and digital enhancements to improve operational efficiency
• Ensure timely delivery of IT projects, milestones and planned deliverables
• Identify, assess and mitigate project and operational IT risks; resolve issues promptly
• Provide hands‑on support for POS systems and ensure smooth daily POS operations
• Support and manage day‑to‑day IT operations across all departments of the Club
• Plan, prepare and manage the IT budget; monitor project costs and vendor invoices
• Maintain, troubleshoot and continuously improve IT systems, applications and infrastructure
• Ensure IT infrastructure, servers, networks, Wi‑Fi and security systems are stable, secure and well‑maintained at all times
• Coordinate and liaise with vendors, suppliers and purchasers for IT software, hardware, licenses and maintenance contracts
• Ensure compliance with audit requirements, regulatory standards, data protection and cybersecurity best practices
• Develop and maintain disaster recovery, backup and business continuity plans
• Oversee IT security, access controls and user management to safeguard Club data and systems
• Prepare monthly IT reports covering system performance, incidents, improvements and departmental activities
• Provide IT guidance, training and support to users where necessary
• Any other IT duties or projects as assigned by Management

• Bachelor’s Degree in Information Technology, Computer Science or related discipline
• Minimum 7–10 years relevant working experience covering the full spectrum of IT operations and systems support
• Prior experience in hospitality, clubs, hotels or service‑based environments will be an added advantage
• Strong knowledge of POS systems, network infrastructure, servers, cybersecurity and IT project management
• Excellent communication, problem‑solving, analytical and leadership skills
• Ability to work independently and collaborate effectively with management, vendors and cross‑functional teams
• Strong sense of responsibility, confidentiality and service mindset
• Willingness to work extended or flexible hours when required and able to perform under pressure

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