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1,560
Customer Service jobs in Malaysia
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Customer Experience Executive (Customer Service) - remote/WFH
Ksisters
Johor Bahru
Remote
MYR 100,000 - 150,000
30+ days ago
Merchant Risk Monitoring - Cantonese - Kuala Lumpur
Teleperformance
Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago
Merchant Risk Advisor: Holistic Reviews & Growth
Teleperformance
Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago
Discover more opportunities than anywhere else. Find more jobs nowClient Renewals & Success Specialist
Experian Group
Kuala Lumpur
On-site
MYR 50,000 - 70,000
30+ days ago
Connect with headhunters to apply for similar jobsTech-Savvy Sales Team Lead & Advisor (Inbound/Outbound)
Teleperformance
George Town
On-site
MYR 100,000 - 150,000
30+ days ago
Lead Lean Six Sigma Yellow Belt Trainer
Teleperformance
George Town
On-site
MYR 60,000 - 80,000
30+ days ago
Mandarin Outbound Sales Pro | Commission & KPIs — PJ
Talent Recruit
Petaling Jaya
On-site
MYR 20,000 - 100,000
30+ days ago
Gaming Support Specialist — Japanese/English
PEOPLE PROFILERS
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
Sales Representative - Caravans & Motorhomes
TAPiO Management Advisory Sdn Bhd
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
Assistant Retail Store Manager (Aeon Bukit Tinggi, Selangor)
Prism+
Klang City
On-site
MYR 40,000 - 56,000
30+ days ago
Demand Planner
Chartered Institute of Procurement and Supply (CIPS)
Malaysia
On-site
MYR 100,000 - 150,000
30+ days ago
Partner Customer Experience and Operations Executive
PolicyStreet
Kuala Lumpur
On-site
MYR 48,000 - 60,000
30+ days ago
Retail Sales & Customer Experience Associate
Ninja Van
Negeri Sembilan
On-site
MYR 20,000 - 100,000
30+ days ago
Luxury Skincare Advisor — Elevate Customer Experience
LUXASIA
Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago
Senior 4PL Global Hub Operations Leader
American President Lines
Petaling Jaya
On-site
MYR 120,000 - 160,000
30+ days ago
Lean Six Sigma Trainer
Teleperformance USA
Penang
On-site
MYR 40,000 - 60,000
Full time
30+ days ago
Job summary
A leading global training provider in Penang, Malaysia is seeking a qualified Lean Six Sigma Trainer to develop and deliver engaging training sessions. The ideal candidate should have at least 3 years of experience in customer service with 2 years in training, excellent communication skills, and proficiency in Microsoft Office. This role includes creating instructional materials and providing mentorship to participants.
Qualifications
- Minimum 3 years of customer service experience with at least 2 years in training.
- Previous experience as a trainer or instructor.
- Proficiency in Microsoft Office or similar software.
Responsibilities
- Develop and deliver engaging Lean Six Sigma training sessions.
- Create instructional materials to effectively convey principles and tools.
- Provide coaching and mentorship to participants.
Skills
Excellent communication skills
Strong facilitation skills
Ability to adapt training approaches
Language proficiency in English
Education
Degree in any discipline
Tools
Microsoft Office
Job description
Overview
If you have proven 1 year BPO training experience, we have something for you!
Responsibilities
- Develop and deliver engaging Yellow Belt Lean Six Sigma training sessions to individuals and teams.
- Create instructional materials, presentations, and exercises to effectively convey Lean Six Sigma principles and tools.
- Provide guidance and support to participants in understanding and applying Lean Six Sigma methodologies to real-world projects.
- Facilitate interactive discussions and activities to reinforce learning objectives and encourage participation.
- Assess participants\' understanding and progress through quizzes, assignments, and practical exercises.
- Collaborate with stakeholders to tailor training content to specific organizational needs and objectives.
- Stay updated on industry trends and best practices in Lean Six Sigma methodology to continuously enhance training effectiveness.
- Provide coaching and mentorship to participants as they apply Lean Six Sigma concepts in their work environments.
Requirements
- Minimum Relevant Work Experience: 3 years customer service experience with minimum 2 years training experience
- Degree in any discipline
Minimum Skills to Hire
- Previous experience as trainer or instructor
- Excellent communication and presentation skills, with the ability to convey complex concepts clearly and effectively to diverse audiences.
- Strong facilitation skills, with the ability to engage participants and foster a collaborative learning environment.
Minimum Training Required
- Proficiency in Microsoft Office or similar software for creating training materials and presentations.
- Ability to adapt training approaches and materials to meet the needs of different learning styles and experience levels.
Skills
- Language proficiency in English is mandatory.
- Proficiency in Microsoft Office or similar software for creating training materials and presentations.
- Ability to adapt training approaches and materials to meet the needs of different learning styles and experience levels.
Preferred Qualifications
- Previous experience as a Lean Six Sigma trainer or instructor, delivering Yellow Belt training sessions.
- Certification as a Lean Six Sigma Green Belt.
- Experience working in industries such as healthcare, finance, or service sectors where Lean Six Sigma is commonly applied.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.