Customer Service jobs in Malaysia

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Develop and implement comprehensive sales strategies to promote the company's investment products and services to target markets.

Lead a team of sales professionals to achieve sales targets and objectives.

Identify and cultivate new business opportunities through prospecting, networking, and relationship building.

Monitor sales performance metrics, analyze trends, and adjust strategies as needed to ensure consistent growth.

Initiate cold calls to prospects, aiming to secure meetings and close deals.

Cultivate and enhance business relationships with existing clients to maximize revenue potential.

Lead by example to drive sales and inspire the team to excel.

Marketing and Branding:

Collaborate with the marketing team to create and execute effective marketing campaigns, including digital marketing, events, and promotions, to enhance brand visibility and attract potential investors.

Craft compelling marketing materials, presentations, and sales pitches to effectively communicate the value proposition of the company's products.

Conduct market research to identify customer preferences, competitive landscape, and industry trends to inform marketing strategies.

Client Relationship Management:

Build and maintain strong relationships with existing and potential clients, including institutional investors, high-net-worth individuals, and retail investors.

Provide exceptional customer service by addressing client inquiries, concerns, and requests promptly and professionally.

Understand clients' investment needs and tailor solutions to match their requirements, building trust and loyalty.

Product Development Support:

Collaborate with the investment team to gather insights on market trends, product performance, and investor preferences to inform the development of new investment products.

Provide input and feedback on product features, pricing strategies, and positioning to ensure products are competitive and appealing to target clients.

Assist and support HOD in the process of new product development.

Performance Tracking and Reporting:

Monitor and analyze sales data, market trends, and competitor activities to identify opportunities for improvement and growth.

Prepare regular sales and marketing performance reports for senior management, highlighting key achievements, challenges, and recommended actions.

Compliance and Regulatory Adherence:

Ensure all sales and marketing activities are compliant with relevant regulations, guidelines, and industry standards.

Stay updated on regulatory changes that may impact sales and marketing practices within the financial industry.

Distribution Agent Development:

Assist in expanding the network of distribution agents for wider market reach.

Provide comprehensive support, training, and development opportunities for agents.

Play a critical role in assisting IUTA as set by Management.

Monitor agents' sales performance, ensuring timely submission of sales reports.

AmanahRaya Investment Management Sdn Bhd (ARIM) is a Fund Manager approved and licensed by the Securities Commission (SC) since 1995. ARIM is a wholly-owned subsidiary of Amanah Raya Berhad (ARB) and obtained unit trust licence in December 2009.