Customer Service jobs in Malaysia

Remote Work: Hybrid

Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.
Let’s create tomorrow together.

The Payroll Administrator II is responsible for ensuring the timely and accurate processing of all payroll related tasks, including statutory tax filings and associated general ledger entries. This position will serve as liaison to employees, managers, Human Resources, Information Technology, and third-party payroll vendors to ensure payroll is processed in accordance with company-specific pay polices (e.g. vacation, overtime, LOA, government regulations, withholding exemptions, etc).

Responsibilities:

• Accurately process multi-country payroll in compliance with wage and hour laws and meeting company deadlines.
• Collate the inputs provided and review the data to ensure its reasonableness and accuracy. Unusual items are investigated and resolved before providing the inputs to payroll vendor.
• Act as a primary point of contact with payroll vendor, resolving issues or discrepancies that arise.
• Review payroll output report to ensure all inputs provided are accurately captured and to ensure the payroll report complies with local statutory regulations, and the vendor is adhering to these standards.
• Reconcile and analyze payments for payroll tax withholdings, retirement plan contributions, garnishments, and all other withholdings ensuring that statutory due dates are met.
• Execute and maintain all court-ordered withholdings.
• Create ad hoc reports upon request.
• Keep current on all payroll-related laws, policies, and regulations through on-line and written resources, and attending payroll seminars as needed.
• Register and maintain tax agency accounts.
• Process all non-cash compensation transactions including stock options, employee awards, relocations, and other programs.
• Prepare and process year end wage tax information.
• Document and update all payroll procedures as needed.
• Support payroll journal entry, payroll account reconciliation and review of payroll related accounts.
• Provide support for and participate in external initiatives, such as all payroll system upgrades, and integration projects as needed.
• Assist with payroll process improvements and other departmental initiatives.
• Maintain proper payroll records to support internal and external audits.
• Maintain strict confidentiality of payroll records.
• Maintain payroll KPI (timeliness & accuracy) target at 100% every month.

Qualifications:

• Bachelor’s degree in relevant fields.
• Typically requires 1-2 years of related experience
• Solid knowledge of statutory payroll laws and payroll accounting practices
• Ability to meet all payroll and accounting deadlines
• Must be highly organized and detail minded
• Ability to communicate effectively both oral and written with a customer service approach
• Ability to work within a team environment and possess skills to support process change
• Competency in spreadsheet and word processing applications

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.