Customer Service jobs in Malaysia
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Freelancing.my
Financial Consultant | JB | Welcome Fresh | Bancassurance
J RECRUIT FIRM
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Customer Experience Assistant - Mall Services & Events
TipTopJob.com Malaysia
Retail Pharmacist (PJ/Subang/Puchong)
Sunway Multicare Pharmacy
Financial Executive | Bank | Simpang Ampat
J RECRUIT FIRM
Financial Advisor | Bank | Wangsa Maju, KL
J RECRUIT FIRM
Vehicle Delivery & Customer Experience Specialist
Asia Recruit
Aesthetic Beauty Consultant — Elevate Client Care & Treatments
V Medical Aesthetics Group
Hospitality Specialist ( Sunway Pyramid )
Berjaya Starbucks Coffee Company Sdn Bhd
Billing & Accounts Specialist (Customer Care)
PSS TYRE AUTOMOBILE SDN BHD
Senior Payroll Specialist
Job summary
A leading technology company in Bayan Lepas, Malaysia is seeking a Payroll Specialist to manage in-house payroll processing, ensuring reliability and compliance with local regulations. Responsibilities include managing payroll accuracy, handling inquiries, preparing necessary forms, and maintaining financial records. The ideal candidate has a Bachelor’s degree, excellent English skills, and 6-8 years of payroll experience, particularly in Malaysia. Familiarity with SAP and strong multi-tasking abilities are required for this role.
Qualifications
- 6-8 years of related working experience, preferably with Malaysia payroll.
- Prior knowledge in payroll accounting deemed advantageous.
Responsibilities
- Manage payroll processing in-house with SLAs/KPIs.
- Coordinate payroll audit requests from auditors.
- Partner with HR, Finance, and other departments.
Skills
Education
Tools
Responsible payroll processing in-house including managing the SLAs/KPIs for payroll accuracy and timely payout to our employees
Driving Quality and Customer Satisfaction targets
Handling ongoing customer service issues related to Payroll
Responding to employee's inquiries as per agreed Service Level Agreement (SLA).
Handle all statutory payments related to EPF/SOCSO/EIS/PCB/HRDF/TABUNG HAJI/ASN/AIG/PTPTN/Zakat on monthly basis.
Generate EA forms for all eligible employees in compliance with LHDN requirements.
Prepare and complete the annual Form E through e-filling (e-CP8D) system within the deadline each year.
Manage and prepare tax clearance forms (CP21 & CP22A).
Maintain and manage all payroll related GL Accounts and will be responsible for reconciliation and accuracy of the accounts on a monthly basis.
Prepare and /or review Payroll GL related accounting entries including various accruals such as Commissions, Vacations, Payroll Labor cost etc. and work closely with the GL team to ensure postings are accurate and aligned with payroll record.
Coordinate and monitor the year-end related journal entries and ensure the postings per the year-end plans. Also review the existing year-end plan and make it more robust to ensure accurate and timely postings that result in accurate financial reporting.
Support management with any required ad-hoc reporting, relevant information and presentations as needed.
Coordinate and support payroll audit related requests from internal and external auditors as required.
Provide support on ensuring SOX controls (Optional) and internal operational controls compliance for payroll and payroll accounting.
Archiving all supporting documents as per retention policy and ensure compliance to all audit requirements
Partnering with internal organizations such as Human Resource, Finance, Tax, IT, Accounting, Legal and SAP consultant to have the right process in place.
Escalate and discuss with Superior for important and critical issue
Participate and support on project testing related to payroll system enhancement and upgrades.
Other duties assigned by supervisors.
- Bachelor degree in any related fields.
- Excellent oral and written skills in English.
- At least 6-8 years of related working experience and experience in handling Malaysia payroll would be added advantage.
- Proficient knowledge on Microsoft Office application
- Prior knowledge in payroll accounting would be an added advantage
- Experience in SAP HCM (Payroll) and SAP R3 (financial) modules are highly desirable.
- The ability to multitask and work well in a shared services environment.
- Ability to communicate effectively both orally and in writing
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.