Finance & Admin Support

CBRE; Ampang Jaya Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global real estate services firm is seeking a Contract Support Associate in Ampang, Selangor. The role involves delivering exceptional customer service, managing contractual services and supporting financial operations. Candidates should have a diploma or degree in Accounting/Finance and at least 3-4 years of relevant experience. Proficiency in Microsoft Office and strong organizational and analytical skills are essential. This position promises a dynamic work environment focused on client satisfaction and operational excellence.

Qualifications

• 3-4 years of job-related experience.
• Ability to evaluate and communicate complex content concisely.
• In-depth knowledge of financial concepts such as accruals and profit & loss.

Responsibilities

• Provide customer service and administrative support to manage contractual services.
• Coordinate onboarding of vendors and manage sub-contractor paperwork.
• Review and approve maintenance billing invoices per contracted agreements.

Skills

Customer service

Financial analysis

Organizational skills

Advanced math skills

Microsoft Office proficiency

Education

Diploma or Degree in Accounting / Finance

Job description

Location: Ampang, Kuala Lumpur

Working hour: 7.30am to 4.30pm

About the Role:

As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• Diploma or Degree in Accounting / Finance.
• 3-4 years of job-related experience.
• Understand the concept of accrual, profit & loss, unbilled revenue, PO etc.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.