Technical Assistant (Klang Valley/Johor)

McDonald's; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

A leading fast-food restaurant in Kuala Lumpur seeks a maintenance technician responsible for maintaining kitchen equipment and performing repairs. The role requires good interpersonal skills, basic electrical and mechanical knowledge, and the ability to use simple hand tools effectively. The technician will conduct preventive maintenance to ensure operational efficiency and support in achieving high-quality service standards. A certificate in electrical, building maintenance, or relevant field will be an advantage.

Qualifications

• Good interpersonal skills and ability to communicate in store level up to Facilities Technician.
• Trained in maintenance related jobs, able to troubleshoot.
• Basic understanding of electrical, mechanical and other systems.

Responsibilities

• Conduct minor guided repair on kitchen equipment and systems.
• Perform preventive maintenance and calibration for all equipment.
• Ensure energy efficiency and proper energy management in store is adhered to.

Skills

Interpersonal skills

Troubleshooting

Use of hand tools

Knowledge of maintenance processes

Teamwork

Education

SKM or SPM

Certificate in electrical or building maintenance

Tools

Screw driver

Cutter

Job description

This position supports the overall operations by maintaining, troubleshooting, follow up repairs and optimizing all facilities on kitchen equipment including but not limited to Plumbing, Safety Procedures and Protection Systems in safe and orderly manner.

The goal is to maintain the Kitchen Equipment to be in the best possible condition to deliver QSC.

This position also creates value for the operations by performing preventive and corrective maintenance leading to increased uptime and reliability thus helping restaurants to meet their production and quality goals.

DUTIES AND RESPONSIBILITIES

A Repair and Maintenance Scheduled

• To conduct minor guided repair on kitchen equipment and systems
• Check equipment and operating systems and correct wherever necessary
• Recognizes and corrects potential equipment failure or unsafe conditions and communicate with Food Quality Manager
• Performs preventive maintenance and calibration per defined interval/schedule in a timely manner for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower etc
• Perform daily, weekly and monthly cleaning of kitchen equipment
• To report breakdown and follow up on job
• Perform maintenance of electrical systems (replace light bulbs and sockets and clean)
• Perform maintenance of refrigeration system (condenser cleaning, replace filter and etc.)
• Ensure energy efficiency and proper energy management in store is adhere to ( Fire Up Schedule, Dot System, etc)
• To attend to any adhoc equipment malfunction or other issue related to equipment and electrical repair

B: Restaurant Operations and Station Work

• Follow all restaurant procedures and policies (Cash, SOC, Food Safety and Sanitation)
• Able to perform all station procedures with minimal supervision
• Able to accepts and uses feedback to improve skill and takes responsibility for own development
• To deliver total customer satisfaction such as delivers hot and fresh products, follows all steps and delivers impressive service, excellent teamwork with others team members
• Consistently uses the 3C’s : Communication, Cooperation and Coordination
• To assist and support the management in achieving correct operational standards in the following areas of food handling, preparation and customer service
• To assist in new restaurant openings and training within OMPC as required
• Employees in this position shall also be responsible for carrying out other duties as directed by McDonald’s Management and need to comply with company safety guidelines and procedures.

REQUIREMENTS

• Good interpersonal skills and ability to communicate in store level up to Facilities Technician.
• Train in maintenance related jobs, able to troubleshoot
• Basic understanding of electrical, mechanical and other systems
• Able to use simple hand tools like screw driver, cutter and etc effectively
• Knowledge of general maintenance processes and methods
• Working knowledge of tools, common appliances and devices
• Able to work both independently and in a team with a sense of responsibility
• SKM,SPM, Certificate in electrical, building maintenance or relevant field will be a plus