Supermarket Branch Supervisor (Kuala Lumpur)

Carriera; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A fresh produce retailer in Kuala Lumpur is seeking a Store Manager with a passion for excellence in customer service and leadership. You will be responsible for overseeing daily operations, managing stock, and ensuring compliance with regulations. Ideal candidates have at least 2 years of experience in retail or wholesale, strong communication skills, and a proactive attitude. The role requires working six days a week with varied shifts. Interested candidates should contact us directly.

Qualifications

• At least 2 years of experience in Retail Supermarket, Wholesale, or Trade industry.
• Proficient in English and Bahasa Malaysia.
• Experience in safe food handling within a grocery store environment.

Responsibilities

• Oversee daily store operations, ensuring smooth workflow and efficiency.
• Manage stock levels, coordinate with central buyers, and oversee inventory.
• Ensure excellent customer service and address customer concerns.

Skills

Leadership skills

Communication skills

Negotiation skills

Organizational skills

Customer service orientation

Job description

The company, from humble beginnings in 1985 as a small stall in a morning market, has grown into a fresh produce importer and retailer, operating a wholesale market in Klang Valley with a diverse range of products.

Responsibilities

• Oversee daily store operations, ensuring smooth workflow and efficiency
• Manage stock levels, coordinate with central buyers, and oversee inventory
• Ensure excellent customer service and address customer concerns
• Monitor sales performance and suggest improvements for promotions
• Maintain store cleanliness, safety, and compliance with regulations
• Supervise and train staff to uphold productivity and service standards
• Handle cash flow management and daily financial reporting
• Work with management to align store goals with financial targets
• Oversee building and equipment maintenance, ensuring timely repairs and servicing
• Ensure all business licenses are renewed on time and properly displayed
• Liaise with authorities during store inspections and ensure compliance with regulations

Requirements

• At least 2 years of experience in Retail Supermarket, Wholesale, or Trade industry
• Proficient in English and Bahasa Malaysia
• Experience in safe food handling within a grocery store environment
• Strong leadership and organizational skills
• Good attitude with strong communication and negotiation skills
• Ability to motivate and train staff effectively
• Willing to work in Taman Sri Gombak, Batu Caves or Taman Sri Sinar, Kepong (1 vacancy for each location)
• Work schedule: 6 days a week
• Morning shift: 7:30am – 4:00pm (4 days)
• Noon shift: 3:30pm – 12:00am (2 days)

Interested candidates please send your resume or call us at 017-3188539.