F&B Guest Experience Specialist (Up-sell & Service)

UTM Holdings; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company is seeking a Food & Beverage Assistant for a full-time, on-site position at Gurney Mall in Kuala Lumpur. The role involves daily tasks like food preparation, ensuring customer satisfaction, and providing excellent service. Candidates should be proficient in customer service, capable of working in a fast-paced environment, and have a knack for upselling. This is a contract-based position with a potential for renewal.

Qualifications

• Outstanding customer service skills.
• Ability to work in a fast-paced environment.
• Experience in food preparation is a plus.

Responsibilities

• Assist with food preparation and table settings.
• Provide excellent customer service.
• Ensure quality of food and beverages served.
• Strive for the best customer satisfaction.
• Upsell items when appropriate.

Job description

A hospitality company is seeking a Food & Beverage Assistant for a full-time, on-site position at Gurney Mall in Kuala Lumpur. The role involves daily tasks like food preparation, ensuring customer satisfaction, and providing excellent service. Candidates should be proficient in customer service, capable of working in a fast-paced environment, and have a knack for upselling. This is a contract-based position with a potential for renewal.