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Sales Support Coordinator | Senai
Job summary
A leading manufacturing company in Johor is looking for a Sales Support Coordinator. The role involves serving as a key contact for customers, managing purchase orders, and coordinating with internal departments to ensure timely delivery. Candidates should have a diploma or degree in Business Administration or Marketing, with 1-3 years of experience in sales support. Proficiency in MS Office and strong communication skills are essential. Salary range is MYR 2,800 - 3,000 with commission.
Qualifications
- Minimum 1-3 years of experience in a sales support or customer service role.
- Proficient in MS Office applications (Excel, Word, PowerPoint).
- Strong communication and interpersonal skills in English.
Responsibilities
- Serve as a key point of contact for customers regarding order status.
- Process and manage customer purchase orders accurately.
- Coordinate with internal departments for on-time delivery.
Skills
Education
Company Background
Our client, established in 2016, is part of a global group with 6,000+ employees, including over 1,000 engineers and managers. Specializing in intelligent manufacturing, they provide end-to-end solutions from design to mass production with a focus on automation, customization, and information integration. Backed by strong R&D, strict quality control, and partnerships with top universities, they serve global clients in consumer electronics and smart components with innovative and flexible manufacturing solutions.
Job Responsibility:
- Serve as a key point of contact for customers regarding order status, delivery schedules, and general inquiries.
- Process and manage customer purchase orders, quotations, and sales documentation accurately and timely.
- Coordinate with internal departments (planning, production, logistics, finance) to ensure on-time delivery and resolve any order-related issues.
- Maintain and update sales records, reports, and CRM systems to ensure accurate tracking of sales activities.
- Prepare weekly and monthly sales performance reports for management.
- Support the Sales team with administrative tasks, including organizing meetings, client visits, and follow-ups.
- Assist in the coordination of customer audits or visits when required.
- Ensure compliance with internal policies and procedures related to sales operations.
Job Requirement:
- Diploma or Degree in Business Administration, Marketing, or related field.
- Minimum 1-3 years of experience in a sales support or customer service role, preferably in a manufacturing or electronics environment.
- Proficient in MS Office applications (Excel, Word, PowerPoint).
- Strong communication and interpersonal skills in English (Bahasa Malaysia and Mandarin is a plus).
- Excellent organizational skills with attention to detail and accuracy.
- Able to multitask and work under pressure in a fast-paced environment.
- Team player with a proactive and customer-centric mindset.
Salary Range: MYR 2,800 - 3,000 (Commission)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.