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Team Member, Central Client On-Boarding

RHB Banking Group

Kuala Lumpur

On-site

MYR 20,000 - 100,000

Full time

30+ days ago

Job summary

A leading financial institution in Kuala Lumpur is seeking a dedicated professional for client onboarding and compliance tasks. The role requires a Bachelor's degree in Finance or a related field, along with 1-2 years of experience in Financial Services. Responsibilities include ensuring regulatory compliance, performing due diligence checks, and maintaining documentation. Strong analytical and communication skills are essential for success in this position. This is a great opportunity to enhance client experience while improving productivity.

Qualifications

  • 1-2 years’ experience in Financial Services, preferably with some experience in client services.
  • Highly analytical and organized individual.
  • Efficient at multi-tasking.

Responsibilities

  • Act as a liaison related to onboarding and provide consistent follow up.
  • Ensure accurate and efficient corporate onboarding screening processes.
  • Interact with product groups, functional groups and clients to develop understanding.
  • Perform due diligence checks for new and existing clients.

Skills

Attention to details
Effective follow up skills
Good communication skills
Interpersonal skills
Analytical skills
Problem solving skills

Education

Bachelor Degree in Finance, Business Administration, Banking or equivalent
Job description
  • To enhance client experience through seamless on-boarding process while improving productivity, ensuring regulatory compliance and mitigating risk Ensure consistent, centralized on-boarding process for corporate clients across RHB Group
  • Perform due diligence checks as required for new and existing clients
  • Ensure compliance to regulatory requirements and updating processes where necessary
  • Collating and validation documentation from corporate clients
Objective

  • To enhance client experience through seamless on-boarding process while improving productivity, ensuring regulatory compliance and mitigating risk Ensure consistent, centralized on-boarding process for corporate clients across RHB Group
  • Perform due diligence checks as required for new and existing clients
  • Ensure compliance to regulatory requirements and updating processes where necessary
  • Collating and validation documentation from corporate clients
  • Maintain documentation in central repository

Responsibilities

  • Act as a liaison related to on-boarding (operational) and provide consistent follow up and follow through on inquires and issues
  • Ensure accurate and efficient corporate onboarding screening processes across entities
  • Interact with product groups, functional groups and clients to develop understanding of client profile and requirements
  • Gather, review and ensure validity of clients’ information and documents from internal/external sources as appropriate
  • Execute all on-boarding related workflow activities including exchange of information and gathering of approvals
  • Track, monitor and escalate potential on-boarding issues and delays as necessary
  • Ensure on-boarding processes are in compliance with regulatory, compliance and audit requirements
  • Provide input to develop/enhance internal procedures and processes in order to increase efficiency
  • Creation and enrichment of reference data
  • Perform due diligence checks for new corporate clients
  • Perform annual reviews of due diligence for existing clients
  • Assist in project implementation related to on boarding
  • Assist Head in ICAAP Material Risk Assessment (MRA) - Monitor & Report
  • Assist Head of CCOB in BRCO function for Client Coverage Private Sector (refer to BRO JD & BCO JD)Collate and validate documentation for corporate client onboarding
  • Creation and enrichment of reference data
  • Perform due diligence checks for new corporate clients
  • Perform annual reviews of due diligence for existing clients

Requirements

  • Bachelor Degree Finance, Business Administration, Banking or equivalent professional
  • 1-2 years’ experience in Financial Services, preferably with some experience in client services
  • Attention to details and effective follow up skills to ensure timely deliverables
  • Efficient at multi-tasking
  • Good communication and interpersonal skills, which include the ability to build productive working relationships with other product and functional groups
  • Highly analytical and organized
  • Good problem solving skills
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